Digital Officer

Bexley is an outer London Borough with the best of both worlds, located between the hustle and bustle of London and the Garden of England, Kent. Within the borough we have award winning parks, open spaces and listed heritage sites.  

The Digital Team is part of the broader ICT & Digital Team which has responsibility for several of the Council’s key systems as well as core ICT services and the Council’s website and digital presence. 

We are currently looking for someone to join our busy Digital Team to help develop and deliver the Council’s digital strategy. This includes e-forms, portals, system integrations and digitisation of business and customer processes. 

The importance of our digital presence through our website and associated portals continues to grow. More and more residents choose to find information, access Council services and make payments using digital channels. We have some exciting future projects and our ambition is to continue the customer journey work that we have started; putting our residents digital experience at the centre of our service redesign.  

You should have some experience from a similar role and an awareness of agile project management methodologies. You will have an interest in digitising processes across a large organisation.  

We will also need you to gain a good understanding of best practice in digital development, including User Experience (UX) design principles, responsive design and the importance of W3C standards for accessibility.  

Please refer to the Job Description attached for more information. 

For an informal discussion about the role please contact Robert Flicker, Digital Manager, 020 3045 4667, Robert.flicker@bexley.gov.uk. 

We will offer you in return a package that includes a competitive salary, an excellent pension scheme and generous annual leave plus bank holidays. For more information on the benefits package on offer please refer to the Candidate Information document attached. 

We reserve the right to close adverts earlier than the closing date. 

For the full list of essential and desirable criteria for this role then please refer to the Person Specification within the Job Description attached. 

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service (DBS) 

This authority is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. 

Use the ‘Apply for vacancy’ button. 

Anticipated Interview Date: w/c 5 February 2024 

Please note that the system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised and have your CV and/or Supporting statement ready to upload. 

If any mandatory fields are missing, a pop-up box will appear at the top of the page advising which sections require completion. Please check your Junk email for any correspondence. 
 

Additional Information 

As a disability confident employer Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on  recruitment@bexley.gov.uk  
 
This role may be available as a development opportunity through secondment for the Council’s existing employees.  The Council’s Secondment Scheme can be found here. If this option is of interest, please contact the recruiting manager.