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SalaryAre you passionate about deciphering the intricacies of Digital Products, transforming data into actionable insights, and driving impactful decisions? If you are, then we're recruiting for two Digital Product Analysts on 12-month fixed term contracts to support our exciting ecommerce project.
As a Digital Product Analyst, you will be supporting our UX and Product Designers in delivering improvements to our B2B Digital Products which are used by some of the UK’s best-known brands. Your day-to-day responsibilities will be crafting user stories and related documentation and playing a key role in delivering our ambitious product roadmap. You will also work closely with our development team to understand, define, and exploit potential opportunities in delivering new features.
This role is a hybrid position, with a mix of remote working, and office-based days (2 or 3 days a week) from our head office in Hull.
Key responsibilities include:
As a Digital Product Analyst, you will be supporting our UX and Product Designers in delivering improvements to our B2B Digital Products which are used by some of the UK’s best-known brands. Your day-to-day responsibilities will be crafting user stories and related documentation and playing a key role in delivering our ambitious product roadmap. You will also work closely with our development team to understand, define, and exploit potential opportunities in delivering new features.
This role is a hybrid position, with a mix of remote working, and office-based days (2 or 3 days a week) from our head office in Hull.
Key responsibilities include:
- Identifying and articulating opportunities for ongoing improvements to the online customer experience
- Leading on requirements and documentation best practices
- Becoming the team expert on the product functionality, data flow and the user experiences they drive
- Closely collaborating with our UX/UI Designers to support them in creating and validating high quality visual prototypes and designs
- Rapidly understanding complex Digital Products at a data and user flow level and confidently highlighting opportunities and constraints in the context of our product roadmap
- Preparing structured user stories and acceptance criteria for refinement with our digital team
- Establishing and enforcing document governance standards and version control
- Taking part in refinement sessions and leading on refinement and change during project delivery
- Working with external software vendors to effectively describe our high-level requirements and articulating them with detailed user stories and acceptance criteria
- Organising and verifying the validity of user acceptance testing, bug fixing and performance testing
- Working closely with Product Managers to verify training and launch materials for new features
- Playing a key role in documenting our Digital Products for future training and change
- Undertaking user research and furthering user knowledge
On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:
- A competitive starting salary plus up to 10% annual bonus
- 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
- 2 fully paid Community Volunteering days (pro rata for part time) every year
- An excellent pension and 8x salary Life Assurance scheme
- A huge range of high street retailer discounts to help with cost of living via MyArco Perks
- Free, 24-hour access to our Employee Assistance Programme
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
The ideal Digital Product Analyst will be/have:
- Experienced in optimising Digital Products such as websites, portals and apps
- Able to demonstrate an ability to rapidly understand complex Digital Products at a data and user flow level and become confident in explaining their relationship to the customer experience it drives
- Experience of working in a design led agile product development process working with development and design teams to drive the implementation of digital experiences
- A love of detailed product features that vary over a diverse range of use cases
- Drive and persistence to innovate within our complex scaled up eCommerce environment and able to rapidly learn the wide range of features and dependencies that make up our online offering
- Ability to prioritise features and user stories to ensure our roadmap remains on track
- Able to demonstrate creative authority and command of details, you will be comfortable promoting the business benefits of your ideas to senior stakeholders
- A great team player, able to demonstrate experience of working with others in diverse environments solving tough business problems with smart UX solutions
