Direct Debit Administrator

ABOUT YOU
You are a self motivated, customer focused individual with high attention to detail. You should be able to multitask and have a flexible approach to workloads.
Experience in a finance environment is essential. An intermediate level of Microsoft Excel knowledge is vitally important for this position. Knowledge of Direct Debit processes and experience in using Microsoft Business Central would definitely be advantageous.
THE ROLE
In this role you will be working within our Finance team, ensuring accurate and timely handling of the end to end Direct Debit process. This includes dealing with emails, inbound and outbound calls to customers. You will also be dealing with post and processing accordingly. You will process card payments and cash receipts.
This role works closely with other departments including customer contract cancellations and processing credits.
You will be expected to be in the office on Wednesdays with the whole team , working from home the rest of the week.
Hours: 35 hours per week
Shift patterns: Monday - Friday 09:00- 17:00
Salary: £22-24,000 dependant on experience
Location: Hybrid- New Milton
Start date: ASAP
Appello Perks
23 days holiday rising to 25 days annual + bank holidays
We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme
Family and friends' discounts on our services & products
Pension Scheme, up to 4% Company matched
Life assurance 2x annual salary
READY TO APPLY
If you are interested in this role please upload your CV and complete the application questions !
OTHER INFORMATION
This is an exciting time at the Appello Group - we are a company on the move and now is a perfect time to join our team. You'll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on .