AddressAbout us
UCL comprises over 200 buildings valued at over £2 Billion, more than four million square feet of academic space, and approaching 4,500 student bedrooms. The scale, variety and complexity of the estate is unparalleled within the sector. We have an investment programme in excess of £1bn over the next ten years.
UCL is committed to providing the best possible Campus Experience, ensuring that its experience and infrastructure is sector leading. This job will lead our Campus Experience strategy, working with a range of teams, including Campus Infrastructure and Estates Development.
The role comes with a very competitive six figure salary, plus excellent benefits (more on this below.)
About the role
As our Director of Campus Experience and Commercial Services you will champion, develop and oversee the implementation of the University’s strategies for Campus life (social, catering, retail, residential, student support), for the benefit of the student, visitor and staff experience.This job will work towards achievement of clear deliverables to improve student satisfaction and income generation/return from across the campus and accommodation buildings. The job also involves taking overall accountability for the external partnerships relating to Campus Experience.
You'll use your creativity, imagination, and entrepreneurship to add significant value to the quality of Campus experience of staff and students.
About you
To do this job you'll need the managerial background and experience necessary to provide professional, technical and strategic advice at a senior management level within UCL, to identify and implement opportunities for improvement and the management of change. You'll have experience in an estate leadership role across a large-scale property portfolio with significant operational experience of soft services, including a 24/7 operation which focuses on high standards throughout.
You'll have a track record of leading the provision of operational facilities through the delivery of both in-house and external delivery models. You'll be skilled in engaging with people across an organisation and building a support for a way of working, and setting up the appropriate structures to act, communicate and review. You'll also be commercially minded, with a focus on experience and income and how they work together in unity.
Please review the attached job description before applying, paying particular attention to the essential and desirable criteria, and ensure you address these when making your application.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
