Director of Estates

HM Revenue and Customs (HMRC) is one of the UK’s largest organisations, with 60,000+ employees, collecting £814 billion in tax revenue in 2022/23.
As the UK’s tax, payment and customs authority, HMRC’s work touches the lives of almost everyone in the country. The revenue we generate is spent by government on the schools, NHS, police and other essential services we all rely on.

HMRC has been delivering the largest property transformation programme in the UK and as such is at the leading edge of government property transformation. We have been recognised by the British Council for Offices, with our Locations Programme having been recently awarded the President’s Award.
The challenges that lie ahead for us are to complete our building programme and in parallel to make sure that we fully use, develop, maintain and exploit the new facilities we have to the full.

You will provide strategic direction and leadership to a large team of building services, project management, commercial, construction, finance, and data professionals. Your work will be underpinned by HMRC’s business plan and the Government Property Strategy.

• Active membership of the CFO Senior Leadership team and HMRC’s Enterprise Leadership Group, delivering the estates and CFO business plan.
• Managing HMRC’s Professional Services suppliers, covering supply, management, and maintenance of HMRC’s operational estate and the provision of associated support services.
• Creating and shaping the digital future for HMRC Estates and providing an estates data and analytics service for our buildings to ensure effective, data-led operations.
• Bringing innovation to the way our buildings are operated to drive efficiency and provide great customer service.
• Championing the Estates Sustainability Strategy including Net Zero ambition and roadmaps, energy strategy and energy reduction plans.
• Collaborating with colleagues to drive improvements to the operations of HMRC Estates and the services HMRC provides from within them.

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