AddressThe Disclosure and Barring Service (DBS) receives DBS applications on behalf of the bodies and organisations registered with DBS. The primary aim of DBS is to help employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children and vulnerable adults, through its criminal record checking and Barring functions. DBS also makes considered decisions about whether somebody should be barred from engaging in regulated activity.
About this role:
The role of Business Support Assistant requires an individual who is able to interrogate complex Police computer systems and databases to check for relevant information held against a Barring subject, in order to respond to information requests from Barring, alongside adhering to the Barring Quality Assurance Framework (BQAF). Applicant’s should be highly motivated and confident working in a target driven environment whilst maintaining high levels of accuracy. The role also includes; providing general business administration functions such as managing the department’s mailbox, carrying out photographic comparisons of applicants alongside photographs held on local systems, liaising with applicants and custody staff in order to arrange fingerprint appointments, keeping Excel documents updated with new Barring requests, and liaise with the Crime Services Team (CST) to raise new crimes where Barring have identified persons who have applied for roles for which they are barred from.
Essential Skills:
Candidates will be shortlisted on the following essential criteria:
- Computer literate and ability to use several complex computer packages simultaneously
- Decision making skills and the ability to make accurate choices
- Demonstrate high levels of integrity and confidentiality
- Good communication skills – written and verbal
- Ability to interpret relevant legislation
- Ability to work under pressure and meet targets Ability to organise and prioritise work
Work Style: This is an agile role, working 2 days in the Lloyd House Office and 3 days at home. This arrangement is subject to change depending on business needs. Successful candidates will be expected to work full-time, 5 days a week in Lloyd House whilst in training; which takes approximately 6 months.
Vetting: Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical: Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.
Contact: For more details, contact Louise Eames via email on louise.eames@westmidlands.police.uk .
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
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