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Salary Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer
Domestic Major Loss Adjuster - London and East AngliaTop 100 Most Loved Workplace®
Forbes Best-in-State Employer
- Are you experienced in domestic loss adjusting and technical claims and looking for a new challenge?
- Are you a considered individual with a curious mind who can relate to people from all walks of life
- Can you articulate yourself well in both verbal and written forms?
- Do you have a passion for the delivery of exceptional customer service?
- Do you challenge day to day situations and the norm yet remain calm under pressure?
- Would long-term career growth in a IBUK recognised '2024 Top UK Insurance Employer' spark your interest?
- Do you have a valid full UK driving licence?
If the answer is yes, then keep reading as our unique and ring fenced Domestic Major Loss team in London (including East Anglia) is looking for professional, well organised, and dedicated individuals with demonstrable field experience to join our exclusive team of ambitious Loss Adjusters.
Wherever you are in your adjusting career, we can support you to achieve your goals. A role with Sedgwick opens the door to many benefits, including:
- Structured programmes with clear timescales & transparent career pathways
- Fully supported professional qualifications with rewards
- Truly flexible working, a mix of office and home
- Competitive salary
- You will join an appropriate incentive (bonus) scheme
- Fully funded company vehicle or cash in lieu allowance (Full UK driving licence essential)
- Employee assistance programme for employee wellbeing
- Life assurance
- Group Income Protection
Our other benefits include:
- Private healthcare plan (including pre-existing conditions)
- A Self Invested Personal Pension Scheme
- Annual leave allowance of 25 days + public holidays
- Voluntary benefits – Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps
The Role:
At Sedgwick we are unique in having a ring-fenced team of Domestic Major Loss Adjusters who are specialists in the personal lines Major Loss sector. Our team of Domestic Major Loss Adjusters each work alongside a dedicated adjusting executive as their technical support, within our regional Domestic Major Loss teams, handling the largest Domestic Major Loss claims whether arising from fire, explosion, flood or burst water apparatus.
As a member of our team, you will be handling a portfolio of Domestic Major and complex losses, typically in excess of £100,000 in value covering the London and East Anglia area.
We adopt a team approach and whilst you will be comfortable working on your own, you’ll be a core part of our extensive team of Major Loss Adjusters, and you will have dedicated office-based technical and managerial support. Systems training will be available as required and we will also provide appropriate support for remote (home) working if necessary.
Most of our adjusters adopt a mix of home/field and office-based working throughout the week which helps support a healthy work/life balance. The role includes an element of client contact/meetings to discuss complex and technical issues as necessary. You will also be required to engage and work with various internal and external specialists, so excellent communication skills and the ability to coordinate multiple parties is essential. When you do spend time in our office, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It’s an ideal environment for working alongside and interacting with fellow colleagues.
You will have/will be:
- An experienced claims adjuster ideally with CILA status or evidence of progression towards qualification. We may also consider applications from less experienced adjusters who can demonstrate excellence in the core technical skills and communication, both written and verbal
- Competent with a proven ability to handle domestic losses in excess of £100,000, or a keen desire to progress to that level as the next stage in your career
- An excellent market reputation and profile for technical ability and customer service, with a desire to deliver service at the highest level to all stakeholders
- Experience of handling complex and major domestic losses, on a chargeable time basis, or the ability and desire to take the next step in your career, to this level
- Excellent interpersonal and communication skills, both written and verbal, with the ability to be detailed and interpret information and data quickly and accurately
- An understanding that the role of a Major Loss Adjuster goes beyond the normal 9-5, and that at times you will find your working day extended in order to assist our customers in their hour of need when you’re handling their claim
- Full UK Driving Licence is essential as this is a field based role
Working at Sedgwick
Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.
We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
