Are you enthusiastic with good attention to detail? Would you like to help shape the future of the world's oceans?
If you have strong administrative experience and are looking for the opportunity to develop your career with some amazing people across the globe, this could be the opportunity for you!
As a Label Licensing Officer, you will be part of the multilingual Licensing team of a remarkable organisation that aims to secure a sustainable environment on a global level who process and approve requests for use of their labels.
Your responsibilities will include:
- You will work closely with commercial staff from regional offices on licensing and commercial issues and build relationships with customers.
- In this varied role, you will ensure all relevant information is accurately entered into the database and be responsible for checking artwork and ensuring compliance and specific branding requirements are adhered to.
- Liaising with customers, you will oversee the accounts and be comfortable negotiating changes that need to be made and meeting set deadlines.
About you:
- Customer-focused, you will be passionate about providing exceptional service and will feel at ease working to set processes. Meticulousness with great attention to detail are essential to this role.
- We are looking for a passionate individual with strong client relationship management skills and confidence processing legal contracts. The Licensing team plays an important role in this process through managing the use of our ecolabel and the collection of royalties from partner organisations across the globe.
- You will be comfortable working closely with licence holders to ensure the financial reports we receive are consistent and accurately recorded on our CRM (Customer Relationship Management) system, Microsoft Dynamics.
Profile: You will also have:
- An ability to communicate complex guidelines clearly and simply both to internal and external audiences
- Well-developed judgement to manage individual scenarios, and be able to identify when a query needs to be escalated
- Fluent in speaking and writing in Dutch, is mandatory for this role
The successful candidate will need to work from the London office for a minimum of 50% of their working time each month (2 or 3 days per week). The remaining time can be worked from home.
To apply, please send your CV in English and in Word format to Marie-Anne.
languagematters is acting as an employment agency in relation to this vacancy.