Duty Manager

The Alexandra Hotel are currently recruiting for an duty Manager to join our team. Ideally the successful candidate will have experience within a similar role in a busy hotel environment, although training will be provided. Live in accommodation may be available for the right applicant. The successful candidate will be responsible for but not limited to the following: * Managing a team of front of house staff to deliver excellent customer service, including training of new recruits and ensuring all training needs are up to date. * Ensure all health and safety standards are enforced and any issues reported and addressed. * Responsible for quality assurance of the food and drink products served to our guests * Addressing guest queries in line with hotel guidelines * Provide quality, friendly and efficient guest services to our visitors. * Provide clear and fair leadership for all team members. * Responsible for ensuring that all staff are adhering to policies and procedures in place * Assisting staff during service as and when required * Being responsible for the coordination and planning of events * Assisting the GM with the day to day operations of the hotel as and when required Job Types: Full-time, Permanent Salary: From £12.00 per hour