Duty Manager

Duty Manager – South London
 
4Leisure are recruiting a Duty Manager on a temporary basis (with an immediate start), with the potential for permanent contracts also available. The role of the Duty Manager is to oversee the day to day operational management of the leisure centre including programming, staff supervision, health and safety, cleanliness and customer service.
 
For this position you will need to hold a National Pool Lifeguard Qualification (NPLQ) and ideally Pool Plant Operator (PPO), First Aid at Work (FAW) and a DBS.
 
Key Tasks and Responsibilities
Operations

• To ensure all wet and dry activities are set up in timely manner and run according to programme making sure activities are delivered safely and effectively
• To ensure the safety of customers whilst they use the centre at all times following all relevant guidelines, regulations and procedures
• To ensure all pool safety / operating procedures are in place and adhered to
• To complete all necessary shift paperwork as required and maintain all appropriate records, systems, and financial processes in accordance with standard operating procedures

Customer Service

• Maintain a positive image of the centre to customers by providing consistently welcoming, helpful and professional service and ensuring exceptional standards of presentation throughout the centre at all times
• Pro-actively anticipate customer feedback whenever possible in addition to handling customer complaints, concerns and comments ensuring customer satisfaction through ownership and resolution of issues

This position is employed by 4Leisure Recruitment with the placement available in the South West London area. Up to 40hours per week available, working a shift pattern including early and lates across weekdays and weekends. Assignment rate = £16 per hour, paid weekly.
 
If this sounds of interest, please apply today.