AddressAbout Ashurst:
Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit
In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.
Department / Role Overview
This role is part of our e-billing team based in Glasgow. The e-billing team are responsible for ensuring the timely and accurate delivery of all billing and e-billing for local offices. The e-billing team analyse and resolve outstanding issues relating to unprocessed or rejected invoices. The e-Billing Analyst role is responsible for supporting invoice processing via the e- billing hub, issue resolution and vendor relationships in providing e-billing LEDES file solutions.
Main Responsibilites
Core Responsibilities
- A point of contact for the firm's global e-billing process, liaising with the key stakeholders from business development, financial systems, billing, credit control and the firm's partners to ensure that all e-billing processes are accurate and robust.
- Communicate internally and externally as required to progress e-billing client management.
- Maintain detailed vendor and timekeeper information in all e-billing systems
- Ensure updates are regularly performed so that invoices are not rejected due to incorrect timekeeper information.
- Analysis of time and costs in relation to the client billing guidelines and feedback non-compliance to fee earner teams.
- Capture and communication of Outside Counsel Guidelines that formally communicate matter management and billing requirements.
- Support the processing of bills for our e-billing clients ensuring all client requirements are being met.
- Assist with the uploading, monitoring and tracking of e-bills, ensuring that these are submitted before any deadlines.
- Working with the credit management team and partners investigate any invoice rejections to ensure timely resubmission within the e-billing systems.
- Liaise with e-billing vendors to resolve any systems issues and ensure that client specific requirements are implemented correctly.
- Assist with the maintenance of e-billing invoices tracker, KPIs and SLAs
- Understanding billing guidelines and ensuring invoice upload deadlines are met
Rate Management
- Regular communication with rates team to ensure any new client rates have been uploaded into 3E correctly.
- Ensure that fee arrangements are correctly processed in third party e-billing systems, and reconcile to 3E.
Risk and Control
- Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies
Essential Skills and Experience
- Previous experience of working within a finance function, working in a professional services environment would be preferable.
- An understanding of billing processes in a large international organisation.
- Knowledge of e-billing file formats (LEDES), UTBMS codes and e-billing file delivery desirable but not essential as full training will be provided.
- Knowledge of e-billing systems including TyMetrix. Passport, Collaborati, Counsel Link and others, desirable but not essential as full training will be provided.
- Good numeric, analytical and problem solving skills with attention to detail.
- Team player, able to juggle multiple deadlines with excellent communication skills.
- Previous experience in process improvement and process controls.
- Good Excel skills.
- Basic VAT knowledge would be an advantage
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