Ecommerce Sales Coordinator

Ecommerce Sales Coordinator

Location: Wrexham

Job Type: Part Time, 15 Hours (Flexible)

Salary: GBP23,000 per annum (GBP9,200 per annum Part time equivalent)

Our client provides specialist palliative care services, completely free-of-charge, to patients and their families across a wide area stretching from Wrexham, Flintshire, and East Denbighshire to Barmouth and the border towns including Oswestry and Whitchurch.

Their shops rely on the generosity of the public to donate goods for them to sell across their shops, but they recognise that some of the items donated can get a higher sale price if sold online.

The Role

The Charity are looking to grow their eCommerce trading and need an experienced online seller to join their retail team who will help them maximise income for the Hospice.

What skills, experience or personal qualities will I need?

• Experience of selling via eCommerce utilising different selling channels - eBay is a must but Etsy, Depop, Amazon, Vinted, Facebook Marketplace etc are desirable.
• Be able to communicate politely verbally and clearly in writing, ensuring that any queries are dealt with quickly and efficiently.
• Be able to take clear photographs to agreed specification.
• Be able to pack items securely so that they can be delivered without any damage.
• Be able to work in a logical and consistent way, managing ones own time and be able to provide a clear handover to volunteers and other eCommerce coordinators.

Key Responsibilities

• Ensure the hospice achieves the best monetary return on donated items sold through eCommerce
• Achieve annual sales target set by the Head of Retail whilst carefully managing expenditure
• Increase organisational sales by identifying, developing, and managing all online sales platforms
• Ensure that all customers experience an excellent standard of customer service

In return for your commitment, the Charity offer you:

• A positive and friendly working environment
• The opportunity to make a real difference
• Excellent training and development opportunities for those that want them
• Generous holiday allowance that increases with length of service
• Employee Assistance Programme
• Retail Discount Scheme
• Staff Discount in Caffi Cwtch

The organisation would love to hear from you if you have a positive approach to your work and share their values. If you are looking for a worthwhile challenge and a varied job in which your success will make a real difference. The charity welcome applicants from all backgrounds and value everyone as an individual.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable Charity, then please do not hesitate to apply.

All offers of employment will be subject to satisfactory references and appropriate screening checks.

The Charity is committed to providing equal opportunities in employment.