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Form of work
SalaryOur client, a prestigious membership association with over 65,000 members, is looking for a Head of Operations for a 9-12 month assignment. This is an exciting opportunity to join this membership association as they enter a period of transformation.
Key Responsibilities
To develop, lead, empower, coach and support the Operations (Facilities & Operations, Membership Administration and Data Unit) teams during a significant period of change
Oversee and develop long term team budgets, risk registers, continuity and workplans and team objectives in line with the 2023-2027 Corporate Strategy
To develop how the organisation uses data and insight throughout the organisation and demonstrate impact for members
Supporting the scaling of resource capability and capacity by leading on recruitment and tendering, engagement and procurement of trusted supplier partnerships
Provide leadership to embed our new procurement and contract management policy across the company including building systems, documentation and processes to improve procurement practices, training the organisation, and conducting a review of critical contracts and suppliers
What we are looking for
You will be: -
A talented communicator with the demonstrable ability to build excellent working relationships with key internal and external stakeholders.
An organised self-starter who is able to prioritise and synthesise information quickly
A confident people leader who can coordinate and motivate others to achieve
A broad technical leader with expertise in leading Facilities, Operations, Membership services (or equivalent e.g. fundraising), Business Continuity, Data and digital transformation, Health and Safety, as well as broad systems knowledge and experience.
