Employee Benefits Operations Manager

Are you a Employee Benefits professional seeking an exciting new challenge? Do you have experience in benefits administration and processes and are looking to enhance your operational exposure, if so then look no further! We are currently partnered with an award winning, mature and forward-thinking organisation who are seeking to add strength to their Employee benefits division by enhancing the operations team and are therefore on the hunt for an experienced professional to join them in their growth!

The overall responsibility of the role would be to provide the client support teams with clear processes and guidelines, allowing them to deliver enhanced customer service and driving growth in the satisfaction and retention of clients. Alongside this you would have a focus on operational procedures, identifying areas of change and leading projects to ensure high quality administration is provided to clients, colleagues and third party partners.

Due to the seniority, you would be responsible for helping to implement new operational pieces, and also for the training and development of staff on both a personal and professional level, as well as providing guidance to the wider business in terms of proposition development and new solutions.

Our client is looking for an individual who has experience of working within Employee Benefits and has a strong technical understanding of the related products, services and solutions; with an ability to train, coach and develop team members within these areas, as well as in client facing requirements.

With multiple offices in the UK our client can offer flexible working policies (full remote if required), but ideally would be looking for someone who is open to being office based 1 or 2 x per week.

If this role could be of interest then please do apply and I will be in contact as quickly as possible to discuss further!