Employee Campaigns Manager

Employee Campaigns Manager (22063)

Job Purpose

We have a great opportunity for an employee communications manager to join the media, brand and communications team here at United Utilities, based in Warrington but able to travel across the North West. You will design and deliver a communications plan and great content which puts in place a regular rhythm of communications to keep our operational colleagues in water and wastewater engaged and informed about business progress and priorities and matters important to them in their essential role in the company.

Job Accountabilities

• To maintain relationships with key stakeholders, including members of the senior team, to build communication campaigns and profiling opportunities for UU and its colleagues, while adopting a healthy challenge to ensure thinking is best practice and continually evolving
• To work with senior leaders to: o Identify and influence communication needs and new opportunities, ensuring there is joined up thinking within the team and cross collaboration across the senior leadership population to help bring the business purpose and plan to life for all colleagues and how they are key to its delivery, helping make the North West stronger, greener and healthier
  o Make sure leaders are accessible and visible to colleagues who work remotely, on sites or away from main office locations
  o To oversee the internal employee focused calendar to support key moments in the year and ensure there is effective communication planning in place mapped to those priorities

• Work with the channels and content manager to ensure the internal strategy has the right balance of cost effective digital/mobile first communication to reach teams, in depots and sites and on different shift patterns, while ensuring senior leaders are visible and face-to-face is utilised where this is best
• Work with the channels and content manager; and internal and external events manager to design content which drives engagement and conversation between colleagues and with leaders, making effective use of interactive content on digital channels and encouraging user-generated content.
• To deliver content which is engaging, supports the UU tone of voice and to encourage user generated content to be shared among colleagues
• To work as part of the wider team in the function to help deliver key events and campaigns
  

Knowledge and Skills

• Proven experience of working within employee communications, in private or public sector
• Excellent written and verbal communication skills
• Ability to influence at all levels, with strong interpersonal skills
• Strong ability to organise, plan and prioritise
• Proven experience of demonstrating creativity with the ability to generate innovative ideas
• Previous experience of delivering change related and crisis communication activities
• Knowledge and experience of managing channels and producing and publishing content suitable for channels such as Yammer
• Experience of video and film production and editing and knowledge of using relevant software such as Canva
  

We need fantastic people to enable us to deliver a great service to the public. We are committed to reaching and recruiting from every community and then supporting employees to achieve their full potential ensuring they feel valued and included, regardless of their gender, age, race, disability, sexual orientation or social background.

If you are offered a job with us, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any offer of employment with United Utilities will be subject to a satisfactory checking report from the Disclosure Scotland / the Disclosure and Barring Service

Closing Date: 19/02/24