Employee Services Officer | Guy's And St Thomas' Nhs Foundation Trust

An opportunity has arisen to join the Employee Services team as a full time Employee Services Officer. The role is part of the Trust Payroll and Pensions team, which is responsible for providing pay services for 26,000 monthly paid staff and around 1,000 weekly paid staff. In addition, the team provides payroll services to Lewisham & Greenwich NHS Trust.
The post holder will be part of the Employee Services team responsible for providing advice and guidance on Trust policies and procedures. The role will include completing reference and employment documentation and ensuring employees are compliant with VISA and Professional Registration requirements. The post holder will also be responsible for providing a help desk support service for employees and managers.
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS Foundation Trusts.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 22,000 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
To ensure that the Employee Services team provide a first class commercially viable, customer focused and flexible service; ensuring full compliance with relevant legislation, regulations, codes of practice, and Trust procedures.
To support and implement innovative initiatives that will increase the efficiency, compliance and service quality of the Employee Services function
Through promotion of excellent customer service and regular supportive communication with users to support a positive and efficient customer experience.
To work in a collaborative and supportive way with internal colleagues and other stakeholders to ensure the best possible experience is delivered for our customers and provide support to other teams at times of peak demand.
This advert closes on Sunday 14 Jan 2024