Employer Partnerships Manager (Account Manager)

Employer Partnerships Manager (Account Manager)

Salary: £37,656

Location: Remote

About Fedcap

Fedcap Employment (part of The Fedcap Group) is a not-for-profit organisation delivering employability solutions across a range of UK contracts through a blend of local frontline professional teams. Our services are more vital than ever before to individuals and their wider communities as we tackle unemployment rates head on.

About the Role

We are currently recruiting for an Employer Partnerships Manager (Account Manager) to work nationally across all Fedcap contracts. These contracts include Restart, IPES, WHP, Pioneer and Inspiring Futures and Fair Start Scotland. You will be responsible for developing and delivering on key accounts as the sole point of contact for all employer recruitment needs. You will work closely with operational offices, including, Employer Solutions Consultants, Employment Advisers and Performance Managers to maximise service delivery and ensure employment outcomes for our customers.

What you'll be doing…

• Demonstrating full ownership of key accounts through building and maintaining of client relationships.
• Sole point of contact for all employer recruitment needs providing high-quality and tailored services including sourcing candidates and arranging interviews through our operational offices.
• Managing the co-ordination of a response to employer's requirements following identification and qualification of employer needs.
• Maximising opportunities through generation of referrals, candidate submissions and cross selling.
• Working closely with internal stakeholders and operational offices to optimise service delivery.
• Proactively seek ways to build on existing relationships and to create new opportunities.
• Managing relationships and driving new business opportunities for Fedcap via multi-medica channels.
• Developing an understanding of the local employability market including growth sectors and share knowledge and best practice with your peers, customers and stakeholders.
• Delivering performance against agreed KPIs, SLAs and success factors.
• Organising and leading on Recruitment Open Days, Assessment Centres and ad-hoc events.

What you'll need…

• Ability to embrace our company values which are Kindness, Respect, Integrity, and Innovation!
• Experience of account management, business development, recruitment/sales and meeting targets
• Experience of working in a customer focused and service delivery environment
• Knowledge of the local regional and national labour market
• Understanding of employer’s needs, experience of training needs analysis (TNA’s) and organisational needs analysis (ONA’s), translating these in to fit-for-purpose programmes and services
• Knowledge of legislative employment regulations including safeguarding.

Key Competencies:

• Communication
• Results focused
• Customer centric
• Rapport building
• Resilience
• stakeholder influence

What else can we offer you?

• You won’t work on weekends or bank holidays!
• A monthly benefits scheme worth £500 with access to over 900 retailers
• A cycle to work scheme that is open all year long!
• Laptop and mobile phone for every employee!
• Employee assistance programme (EAP). A telephone service offering various support services including emotional support, stress helpline amongst others.
• The opportunity of an Institute of Employability Professionals (IEP) qualification for all employees
• A two-week Induction and training programme
• Company annual leave, including a buy/sell scheme
• Free life cover!
• Pension with a 4% match from Fedcap

Additional information

To learn more about our recruitment process, our Disability Confident Scheme and Access to Work please click here.

Equality, Diversity, and Inclusion

Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity.

Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.

Disability confident employer

Fedcap is a recognised Disability Confident Leader with commitments to aim to recruit, retain and develop disabled people within the company. We encourage applications from people with disabilities and will offer to support with reasonable adjustments where required.

Veterans and service personnel

Fedcap is positive about employing veterans and service personnel spouses or family members as part of our commitment to upholding principles of the Armed Forces Covenant.

Advert expiry: If you are interested in the position we recommend applying at your earliest convenience. Fedcap reserves the right to withdraw a job advertisement at any time.

INDHP