Employment and Training Officer

Job Title: Employment & Training Officer
Contract Type: Permanent
Salary: £27,989.70 (£30,718.99 is achieved after 12 months successful performance in the role) 
Working Hours: Full-Time 35 hours 
Working Pattern: Monday – Friday 
Location: Carlisle, Cumbria (Hybrid) 
For your application to be considered please attach a current CV and cover letter. 
Applications may close before the deadline, so please apply early to avoid disappointment.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.  
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. 
Working with us, you’ll enjoy: 
Competitive pay & generous pension  
28 days holidays plus bank holidays 
Flexible working options available 
Investment in your learning, personal development and technology 
A wide range of benefits 
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.? 
Application Process:
If you share our values and are excited about making a significant impact as the Employment & Training Officer, we encourage you to apply with your CV and cover letter.? 
We encourage you to apply even if you don't?meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience.?? 
This role also falls under our Ethnic Diversity guaranteed?interview scheme. If you are Ethnically Diverse and demonstrate?you meet the minimum criteria?for the role you will be guaranteed an interview.?? 
The difference you will make as a Employment & Training Officer
As Employment & Training Officer you will deliver a quality, effective Employment & Training service to customers. Working in collaboration with partner organisations to develop and  promote training opportunities that will empower people within a geographical area to overcome their barriers to employment. Providing our customers with the essential skills to access the job market, achieve their career aspirations and sustain their tenancy with Riverside. You will manage a caseload of customers delivering employment, training, skills and volunteering activities within a specified area. 
About you
We are looking for someone with: 

• Excellent written and verbal communication skills and the ability to communicate effectively with people from a wide range of backgrounds.
• Ability to work autonomously and a can-do attitude
• Experience of seeking best practice to drive continuous improvements. 
• Ability to manage and prioritise own workload to achieve personal and team targets
• Experience of providing information, advice and guidance for customers seeking to move into employment, training, and related opportunities, including those experiencing significant barriers to Employment and Training; including young people, lone parents and those who have not worked for some time
• Understanding and knowledge of confidentiality, date protection and equality and diversity
• Awareness of the importance of health and safety issues
• GCSE in Maths and English
• Valid Driving License with access to a vehicle for business use