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SalaryJob Title: Engineering Manager - Network and Unified Communications
Job Location: UK Flexible Location
Salary: £45,000 per annum pro rata, based on 35 hours per week
Contract Type: Permanent
Job Location: UK Flexible Location
Salary: £45,000 per annum pro rata, based on 35 hours per week
Contract Type: Permanent
Engineering managers at the British Red Cross are dedicated enablers for the teams of technologists they support. By removing people management responsibilities from technical engineers, we recognise the importance of people management as a professional discipline.
Are you an advocate for team health and positive change and are you keen to play a crucial role in driving the success of our Network and Unified Communications services and projects, ensuring Network and Unified Communications Engineers have the support they need to deliver better value, faster, and with greater satisfaction?
If so, join us in creating the right culture, fostering a dynamic atmosphere, and providing the conditions for our teams to thrive.
A day in the life of an Engineering Manager - Network and Unified Communications will involve:
- Growing a healthy, inclusive, and diverse collaborative engineering culture in line with our values where engineers are empowered to be accountable and responsible for their own actions and decisions.
- Identifying problems or issues in the team dynamic and rectify them, through health-checks with the team and provoke the right responses.
- Establishing, delivering, and refining the engineering roadmap for the team to ensure that our platform services and products remain current, deliver value to other teams and supports the needs of internal stakeholders in terms of scalability, resilience, security, capacity, and operational maintenance.
- Forecasting and planning delivery cycles to coordinate and optimise the delivery flow of the team, maintaining momentum, clear on their goals, empowered, and delivering value for our users.
- Instilling excellence and continuously improving the processes, methodologies, standards, and technology choices embraced by the team.
- Connecting with engineering and development teams across the Platforms and wider DDaT function to collect feedback on existing technology.
- Utilising insight and expertise to assess how user needs have changed over time and apply strategic thinking to provide the best service for the end user.
To be a successful Engineering Manager - Network and Unified Communications, you’ll need:
- A growth mindset that constantly challenges how we deliver and operate today.
- Strong knowledge of project planning and resource management tools and techniques to manage project progress, resourcing, budget, and scope.
- Be a natural problem solver with a strong sense of independence, able to plan complex engineering activities, resolve dependencies and identify problems before they emerge.
- Be self-aware with a high level of emotional intelligence, able to engage in varying types of feedback choosing the right type at the appropriate time and ensuring the discussion and decision sticks, accelerating the team development cycle.
- Be an excellent communicator able to communicate clearly and concisely, both orally and in writing, with engineers, designers, architects, managers, and senior leaders.
- Have the ability to develop, track, and improve meaningful metrics.
- Have experience managing an engineering team within a modern enterprise DevOps organisation using technologies, platforms, and services, including but not limited to Cisco and Meraki network devices, Microsoft Azure, Microsoft Teams Phone services, Software Defined Wide-Area Networking (SD-WAN) and/or Secure Access Service Edge (SASE).
- Be focused on delivering quality, performant, reliable, secure, and sustainable services.
- Have expertise in various staffing and resource models, including third-party managed services, partnering, and staff augmentation to provide a surge capacity.
- Have experience of coaching a team of engineers, building a culture to bring out the best in the team by inspiring them and developing strong relationships.
The closing date for completed applications is 23:59hrs on Wednesday the 6th of March 2024 with interviews to follow
Please apply early, as we’ll be reviewing candidates throughout. We reserve the right to close the ad in advance of the published date.In return for your commitment and expertise, you’ll get:
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Support: Access to mental health and wellbeing assistance.
- Team Working: Support our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN). LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
