Estate Agent Account Handler

Job title:Estate Agent Account Handler
Location: Remote - Home Working
Duration: Permanent
Salary: £22,310 + Commission (OTE £25,000 - £26,000) 37.5 Hrs per week
Job Purpose
To ensure the provision of a holistic, complete service to customers as they navigate the sale of their house journey.

Primary Responsibilities

• Effective management and nurturing of a portfolio of clients and their properties.
• Delivering outstanding customer service.
• Consultative approach to selling products and services
• Build rapport quickly and seek to understand each seller's needs whilst nurturing and maintaining a strong relationship, until the sale of the property is achieved.

Skills and Experience

• Sales - manage and nurture. A consultative approach and skilled at negotiation.
• Strong communication and customer service.
• Able to build relationships.
• Admin - follow process. Monitor interest and act accordingly.
• Understanding need - mitigate objection and tailor services.
• Competent in using IT equipment / CRM.

Key Behaviours

• Friendly and can build rapport quickly.
• Motivated with care about the role.
• Thrives under pressure
• Target driven and competitive.
• Team player with understanding of how role connects to whole team, collaborative.
• Seeks first to understand before being understood.
• Adaptable to change.

Disclaimer:

This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.