Estate Services Support Officer

What we’re looking for:

• Are you flexible and able to deal with out of hours emergencies?
• Are you able to organise your own workload efficiently with minimal supervision?
• Do you have experience in both Caretaking and Gardening?

If so, this role is perfect for you!
​Here at Peabody, we have an opportunity for a Estate Services Support Officer on a Permanent basis at our site in Southall.
A bit about the role:
As a Estate Services Support Officer, you will be provide an effective, responsive and pro-active customer focused caretaking service that is of a consistently high standard. This role involves travelling to different locations and therefore flexibility is key to this role. A company vehicle will be provided for travel to and from these sites.

Some of the key results for the role include:

• Provide cover to caretaking or gardener colleagues working across all sites in our portfolio.
• Keep serviced Catalyst estates and blocks clean & tidy, graffiti and litter free, in accordance with local cleaning and maintenance schedules.
• Report equipment defects, vandalism and graffiti, and all communal repairs to the appropriate colleague or contractor.
• Work with colleagues in tackling anti-social behaviour (ASB) on Catalyst estates, including attending monthly estate walkabouts to identify ASB hot spots and possible solutions.
• Adhere to company health and safety procedures & guidelines and take responsibility for reporting any potential hazards to the appropriate colleague or agency, making safe where appropriate.

This role will require a Basic DBS check and a UK driver’s licence. A company car will be provided.

A bit about us:

160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK.

The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers.

Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach.

We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient.

We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.

Here just a few of the benefits for working at Peabody:

• Flexible and hybrid working (depending on the role)

• Up to 30 days’ annual holiday plus bank holidays

• Competitive salaries that are benchmarked regularly against current market rates 

• Two additional paid volunteering days each year 

• Flexible benefits scheme, including family friendly benefits and access to a discount portal 

Are you ready to apply?

Interview date - week commencing 1st April

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

To be considered for the position of Estate Services Support Officer, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. 

If you need to ask us anything else at all, feel free to drop an email to george.murphy@peabody.org.uk and one of our team will be in touch.

Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.