Address
Form of work
SalaryTitle
EUC Engineer
Category
Infrastructure/Cloud
City
London, England - South East, United Kingdom
Job Description
EUC Engineer
Position Description
If it takes seriously complex IT systems to keep your organisational skills challenged, and youve never encountered a network you didnt want to improve, theres a digital revolution brewing in the UK that could use your talents.
From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not only will you be improving peoples lives, you can be sure well do the same for you. And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better.
CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.
Due the nature of this role we can only accept candidates that hold or are prepared to undergo a security check to SC level.
Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Join CGI as an EUC Engineer, supporting our exciting, high-profile client base in London.
Your future duties and responsibilities
As an EUC Hardware Operations Engineer, you will play a crucial role in ensuring the stability and efficiency of our client's desktop computing environment. You will be responsible for maintaining, troubleshooting, and upgrading desktop hardware and peripherals. This role requires a customer-focused mindset, strong technical skills, and the ability to work independently.
Key Responsibilities:
Perform hardware installations, upgrades, and maintenance of desktops, laptops, and peripherals.
Diagnose and resolve hardware-related issues, providing prompt and effective technical support to end-users.
Collaborate with the client's IT team to ensure seamless integration of hardware solutions.
Monitor and manage inventory of desktop hardware components and accessories.
Follow industry trends and emerging technologies to recommend hardware improvements.
Required qualifications to be successful in this role
Proven experience in desktop hardware support and maintenance.
Strong knowledge of operating systems, including Windows and macOS.
Familiarity with virtualization technologies and endpoint security.
Excellent troubleshooting and problem-solving skills.
Exceptional customer service and communication abilities.
Insights you can act on
While technology is at the heart of our clients digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees members because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are todayone of the worlds largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGIwhere your ideas and actions make a difference.
Skills
- Process Management
Reference
1104932
