European Travel Specialist

Responsibilities

• Creating luxury European holidays for hight net worth clients
• Use destination knowledge and infectious enthusiasm to drive sales growth across this cutting-edge luxury portfolio.
• Handle sales calls and respond to all enquiries with efficiency, accuracy, courtesy and excellent product knowledge
• Oversee bookings from initial enquiry to final documentation and post-trip follow-up, communicating effectively with the clients
• Communicating equally effectively and courteously with all the company’s suppliers, providing them with all the information
• Occasional travel to explore destinations and properties will be necessary for participation in pre-season location inspection trips
• Working with the Portfolio Development Manager, researching or sourcing new properties
• Close liaison with the Operations team is essential, not only in delivering a first-class client experience, but also in investigating and sourcing ancillary addition products for your clients
• Maintain accurate records, data entries & costings
• Understand the importance of adhering to GDPR protocols while handling sensitive data with complete discretion
• Demonstrate a solid track record of success, as well as possess the self-motivation to deliver impeccable results with a real flair for converting enquiries into sales.

Benefits

Requirements

• A passion for experiential travel and a deep-rooted desire to be immersed in the European destinations
• Previous experience within luxury travel sales/products in Europe
• Excellent sales skills that provide you with the edge over others in terms of converting enquiries into bookings.
• An excellent telephone manner that comes across as warm, friendly and professional.
• Intelligent willingness to immerse yourself in the subject by reading all appropriate travel columns / luxury magazines.
• Excellent writing skills and understanding of grammar.
• Good creative eye for photography, excellent numeracy skills and commercial flair.
• Luxury brand experience is an advantage, though not essential.
• Ability to speak a foreign European language would be advantageous although is not a pre-condition to securing this role.
• Excellent interpersonal skills and team player.