Events Assistant

We have an exciting opportunity for an Events Assistant to support the Facilities Manager at our fantastic facility in Wythenshawe.

The hours for this role are scheduled on a rota basis with internal and external events taking place Monday to Sunday including some evenings therefore flexibility to meet the diary needs is essential.

Zero hours, Adhoc work

Pay - £11.50 per hour

Overview of the role

The purpose of the role is to support the Facilities Manager in the delivery of a variety of events from bookings to preparations and running the events ensuring the highest quality of service at all times with guests happiness a top priority. The role involves coordinating refreshments and catering ensuring the smooth and perfect running of their day.

Key Duties and Responsibilities;

• Diary management; coordinating and confirming bookings delivering on special requests and ensuring guests needs and requirements are delivered to a high standard

• Welcome guests in a polite and friendly manner along with carrying out tours for perspective new business or to assist with the planning of special events.

• Demonstrate an in-depth knowledge of all the business, our amazing building and its facilities enabling you to answer guest queries with confidence.

• Responsible for opening and closing duties including the set up and break down of stations, clearing and re-setting of rooms and checking tables before events commence. Ensuring all IT & AV equipment is working correctly and on hand for any support requirements during an event for clients.

• Manage guest queries in a timely and efficient manner over the telephone, email and in person

Events Assistant Experience:

• Previous experience in a guest facing role would be highly desirable

• Excellent organisational and time management skills with attention to detail

• Be empowered to use your initiative to ensure guest satisfaction

• Ability to work under pressure, have a natural problem solving whilst maintaining a positive and can do attitude

• Guest focused with a passion for delivering excellent service

Apply now to find out more!