Events Assistant

This is a Gloucester City Council job.

• Job Title: Events Assistant
• Job Location: Blackfriars Priory
• Salary: £23,893 - £24,702 per annum (pro rata)
• Hours per Week: 14.80
• Contract Type: Permanent
• Closing Date: 31/03/2024
• Job Requisition Number: 8595
• This post is not open to job share

We are a dynamic local authority providing essential services to the people of Gloucester. Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.

About the role…

Blackfriars Priory are looking for an Events Assistant (known internally as Visitor Experience Assistant) to join the frontline operations team to assist the delivery of their jam-packed programme of events.

Right in the heart of the city, Blackfriars Priory is a vibrant, dynamic venue, hosting memorabile events such as weddings, music, theatre and cultural festivals. We can guarantee that every single day will be different. You could be setting up equipment and furniture in preparation for a room hire, supporting the team to ensure that weddings are special and memorable for our couples and their guests, that our live events and festivals all run to plan (and safely), as well as ensuring Blackfriars remains’ presentable for our customers day-to-day. You will also find yourself supporting the bar team on busy events.

What we need from you…

We are looking for someone with experience in the events industry or within a cultural venue. Top quality customer service is an absolute must – we pride ourselves in delivering memorable experiences. You must be confident to talk to large groups of people, be able to think on your feet and remain calm, positive, and professional when working under pressure.

You will be working under the supervision of a Duty Manager when on shift, with a Team Leader providing operational direction. You need to be prepared to step up and have the confidence to take charge if your Duty Manager is dealing with a situation in the venue. This is an active role, where you will be on your feet a considerable amount. We ask you to take this into account when applying for this role.

From time to time, you may be asked to work from another of Gloucester City Council’s cultural venues, including the Gloucester Guildhall and Museum of Gloucester to support their programme. The role offers a great opportunity to gain new experiences.You will also be on an annualised hours contract. The events/cultural industry is demand led. We ask for flexibility from the role, but we can also be flexible should you have any other commitments.

What we can do for you…

For all your hard work, you will receive the following:

• Flexible working pattern
• Excellent Local Government Pension Scheme (LGPS)
• Generous annual leave entitlement - 25 days annual leave rising to 30 days after 5 years continuous service (FTE)
• An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• Regular job-specific training, career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service
• Cycle to Work scheme (Salary Sacrifice -T&C apply)
• Employee discount scheme
• Discounted tickets for local events, and reduced rate use of GL1 facilities
• Access to employee led networks such as Black Worker’s, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group.

How to apply…

If you feel you have the skills, desire, experience and passion to help deliver our exciting events program then please submit your application and personal statement today by clicking the “Apply Now” Button.

For an informal discussion about the role, please email ryan.mcdonagh@gloucester.gov.uk or call 01452 396552

In your application to us please explain why you are applying for the position and how your experience (whether paid or unpaid), knowledge and skills help to make you a suitable candidate.

Short-listed candidates will be contacted by e-mail and invited to interview week commencing the 15th April 2024.

Additional Information

To access the Job Profile, please follow the link below:-

Events Assistant - Job Profile

Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

Equality and Diversity

We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.

We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process recruitment@gloucestershire.gov.uk

If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.