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SalaryEvents Coordinator (Maternity cover, 6-12months).
Location: Dorking (Rural, own transport would be beneficial)
Salary: £30000pa
Full time – Fixed term contract working 5 days out of 7. This will include occasional weekends and events as per the needs of the business.
Do you have a passion for creating memorable events? Like seeing your hard work come together? Enjoy the variety of working with repeat and new clients on a daily/weekly/monthly basis? Do you have previous experience within events? Are you an organised, positive and creative professional looking for a new and exciting challenge within a prestigious, well-known, award winning business? Then keep reading…
Job Purpose:
As Events Coordinator you will be responsible for supporting the events team to ensure the smooth and efficient operation of the C&B department. You will also be responsible for providing a high level of customer service at all times as well as administrative tasks.
- Take enquiries and bookings for C&B events and special occasion events via telephone and email
- Prepare, update and file all relevant information
- Complete function sheets with completed final and accurate details for both the clients and the operations team
- Follow up on all enquiries to secure new business and provide an after-sales service for future repeat business
- Customer service, ensuring the client is kept fully up to date through out the lead up and on the day of the event
- Compile monthly conversion and function room usage statistics
- Attend weekly function meetings and take minutes
- To carry out in person tours of site, rooms and other onsite facilities available
- Up-selling
- To assist with sending out contracts and raising invoices
- Overseeing working lunches and large banqueting events (knowledge and experience within food services would be an advantage)
Requirements:
- Minimum of 2 years experience within a similar role
- A positive can-do attitude
- A team player who is able to motive others
- High level of organisation and attention to detail
- Excellent customer service and communication skills
- Proficient knowledge of Microsoft Office suite
- Strong written and verbal communication skills
- NVQ (or working towards an NVQ) in Hospitality Supervision and Leadership or a similar, relevant qualification – desirable
Benefits:
- 28 days annual leave
- Pension Scheme
- Discount across company facilities and products
