Executive Officer

Our client, based in Derry is looking for an Executive Officer to join their team

Job Description:

Role is a team lead role requiring the ability to direct, lead , develop and manage a team of staff within the public sector , driving the team to success .This role will deliver services for customers who are based in Great Britain.? Full training will be provided.? Main duties and essential skills may include, while not limited to:

- Effective call handling skills?

- Good verbal and written communication skills?

- Ability to build rapport with colleagues and customers.

- Ability to work within and contribute to a team environment.?

- Ability to work accurately within specific deadlines and to achieve relevant targets.?

- Basic IT skills / computer literacy with an aptitude for learning new systems.?

- Organised with good time management skills.?

- Excellent interpersonal skills?

- Excellent work ethic with a desire to personally develop.

- Excellent attendance and time keeping

These roles are full-time, office based.? Working from home may become available in the future.

- 5 GCSEs including maths and english (certificate proof required)

- 2 Alevels in any subject (certificate proof required)

- Excellent IT skills, including use of Microsoft Word and Excel

- Good communication skills

- Ability to use own initiative

- £13.81ph (weekly)

Location:

- Lisahally Service Centre, Temple Road, Lisahally

The Telephony Advances Team are due to move

to Ballykelly in Spring 2024

Start Date:

- 12th February 2024

Induction, Technical training and Consolidation will take place virtually on site

Training times will be 09:00 to 17:00 each day, and be paid at a basic 37 hour week

Length Of Assignment:

- 51 weeks, with possible extension

Work Pattern:

-The contracted hours are 8am - 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday. DWP business areas in Northern Ireland adhere to Great Britain Easter Public Holidays and jobholder will be required to observe Easter Public Holidays of Good Friday and Easter Monday

- 37 hour week, Monday – Friday and every 4th Saturday

Please send your updated CV and your GCSE certificates via the link or email