Executive Recruitment Account Manager

At Blue Arrow, we’re redefining the world of recruitment. We don’t simply hire recruitment consultants, we invest in Recruitment Superheroes with a passion for people and purpose and ambitions of progression, rewards and so much more.

We have been named as a Financial Times Diversity Leader, awarded Best Companies three-star rating, the highest possible level representing organisations that excel at world class levels of workplace engagement and we continue to be an Investors in People Platinum employer – the highest accolade that can be achieved. Making Blue Arrow a truly great place to work.

At Blue Arrow, we genuinely care about creating a diverse and inclusive team, not just because it’s the right thing to do, but because we know it makes us a stronger, better business. We are searching for people that share our excitement and passion for what we do, and we will continue to grow our #OneBlueFamily with brilliant people from all different backgrounds, perspectives, and experiences, celebrating our differences and knowing that collectively we make the difference.

We’re a team of high-achievers we’re also parents, mentors, gym-goers, animal-lovers, bakers, music-lovers and so much more. We’re Blue Arrow, and we’re dedicated to Enhancing Your Everyday with our people-first priorities, Progression, Purpose, Teamwork, Rewards and Performance.

Sound like something you want to be a part of? Here’s what you need to know…About being an Executive Account Manager for Blue Arrow.

Join our #OneBlueFamily National Accounts team in this field and onsite based Executive Account Manager role which will be based onsite in Liverpool and Bangor in Wales requiring travel between the two client sites as required.

• Salary basic 28k + car allowance £4800 + quarterly bonus

Some of your day-to-day responsibilities as an Executive Account Manager:

You will be delivering exceptional service through the timely supply of Flexible Employees for one of our key national account clients within the call centre sector.

• Developing strong relationships with key client stakeholders
• Based onsite and travelling to client sites in Liverpool and Bangor, Wales so you will need to drive and have access to a car (car allowance included)
• Managing the Flexible Employee call centre office workforce
• Dealing with complaints, Flexible Employee performance and HR issues
• Resourcing and facilitating the ongoing attraction, selection and recruitment of candidates
• Ensuring levels of flexible employees are available to meet client needs
• Conducting interviews and inductions
• Attending client review meetings and regularly travelling between sites
• Delivery of key performance targets and Service Level agreements
• Service management: compliance, administration, payroll, maintaining records and databases

Blue Arrow is a leading global Talent Acquisition and Managed Workforce Solutions provider. Blue Arrow specialises in staffing for Admin & Secretarial including Call Centre, Transport & Logistics, Hospitality & Catering, Manufacturing & Production and Public Sector.

Some of the Benefits, Training and Development we offer:

• Salary basic 28k + car allowance £4800 + quarterly bonus
• Dedicated structured support for new starters, including performance and development support, goal setting and advice on navigating your way through your new job
• 25 days holiday (plus public holidays) increasing by length of service until it reaches 30 days
• Focused wellbeing programme, including access to a network of mental health first aiders and a full subscription to the Calm mindfulness app
• Your Birthday off and you can buy extra holidays
• Fully paid day off for charity work of your choice
• Wide range of flexible and lifestyle benefits
• Long service and recognition awards
• Ongoing training and development
• Annual conference and red-carpet awards ceremony
• Opportunity to enjoy five-star luxury trips for Gold Award Winners
• Very experienced and supportive management team

Proud to be an inclusive and equitable employer

We are committed to being a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

We are also a forces-friendly employer and extend the same interview guarantee to any current reservists, ex-armed forces personnel or forces spouses/partners applying.

To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.

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