Executive Support Assistant

Executive Support Assistant (EA / PA)

£29,000 per annum

Long Stratton, Norwich, Norfolk

Permanent, Full Time

Our client has an opportunity for an Executive Support Assistant to join them to undertake administrative tasks for the Executive team, including the management of email, meeting logistics, incoming enquiries, calendars, travel and expenses. Along with maintaining relationships and communication with direct reports of the Chief Officers and other key stakeholders, respond to correspondence on behalf of them and take ownership of incoming enquiries from tenants, community members and other stakeholders.

Key responsibilities include:

• Arranging, attending meetings, taking notes, and following up with action items.

• Prioritise messages, invites and appointments.

• Responds on behalf of the Chief Officer to enquiries received if appropriate.

• Prepare materials for meetings, including reports, agendas, and presentations.

• Proactively manages diaries and priorities, anticipating issues and managing stakeholders.

Please see the full list of responsibilities on the Role Profile attached.

Their ideal candidate will have:

• Previous EA / PA experience, at Executive level.

• Digital (tech) ability, able to expertly navigate IT software, apps and online media.

• Resourceful - gets tasks done, organised, multi-tasking & creative thinking.

• Complete confidentiality, discretion and integrity.

• Proactive - A keenness to understand business to be able to support to the best of your ability.

• Professional - Acting at all times as a representative the Exec by being professional, knowledgeable and approachable, as well as maintaining high standards of conduct and integrity.

• Able to prioritize an executive’s time, anticipate needs, and anticipate issues.

• Flexible and having the ability to work under pressure to agreed deadlines and to adapt to change.

• Skilled at the production of minutes of meetings and able to draft / edit written documents and correspondence independently.

The Company

Our client is a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.

They manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.

They offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.

They have a huge commitment to their employees. They want the team to be happy, empowered, motivated and feel proud to be part of the community. They know by having great people they can do a great job for their tenants. They trust their staff to do the right thing and they are looking for people whose values are aligned with their (PACE - Professional, Accountable, Collaborative and Evolving).

You will have the freedom to learn and grow. They are passionate about investing in their people, providing them with the skills they need now, and for their future aspirations. They do this by offering a blend of learning opportunities, including their innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to.

They work with and support their people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. They have recently refurbished their offices to encourage collaborative, agile working.

As an inclusive employer, they are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

They aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Community.