Export Seafreight Operator

About Uniserve: As a distinguished, dynamic international freight and logistics company, we are at the forefront of global trade, operating in key marketplaces such as Europe, China, Southeast Asia, and the Indian Subcontinent. Our team of dedicated logistics specialists manage bespoke solutions for some of the World’s best-known brands.

We pride ourselves on fostering a dynamic work environment that encourages creativity, collaboration, and continuous learning

Uniserve is currently seeking a dynamic and experienced Export Seafreight Operator to join our team. The ideal candidate will have a strong background in export logistics, particularly in seafreight operations, and a keen understanding of international trade regulations and documentation requirements. As an Export Seafreight Operator, you will be responsible for managing the end-to-end export process, ensuring timely and cost-effective shipment of goods to international destinations.

Key Responsibilities:

• Booking and Coordination: Coordinate with clients, carriers, and vendors to book and schedule export shipments via sea freight. Ensure accurate documentation and timely communication throughout the booking process.
• Documentation: Prepare and verify export documentation, including commercial invoices, packing lists, bills of lading, and export declarations, in compliance with international trade regulations and customer requirements.
• Customs Compliance: Ensure adherence to customs regulations and procedures for export shipments. Coordinate with customs brokers to facilitate customs clearance and resolve any issues or discrepancies.
• Cargo Tracking: Monitor and track the status of export shipments from origin to destination, providing regular updates to clients and internal stakeholders. Proactively address any delays or disruptions to minimize impact on delivery schedules.
• Rate Negotiation: Negotiate competitive rates with ocean carriers and service providers to optimize freight costs while maintaining service quality and reliability.
• Customer Service: Serve as the primary point of contact for export customers, addressing inquiries, providing shipment status updates, and resolving any issues or concerns in a timely and professional manner.
• Compliance and Risk Management: Ensure compliance with company policies, procedures, and quality standards. Identify and mitigate potential risks associated with export operations, including regulatory compliance, security, and transportation challenges.
• Continuous Improvement: Identify opportunities for process improvement and efficiency gains within the export operations function. Implement best practices and innovative solutions to enhance service quality and customer satisfaction.

Qualifications:

• Experience in export logistics, with a focus on seafreight operations.
• Strong knowledge of international trade regulations, INCO terms, and customs procedures.
• Proficiency in export documentation and familiarity with relevant software applications (e.g., MS Office, ERP systems).
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external stakeholders.
• Detail-oriented with strong organizational and problem-solving abilities.
• Ability to work under pressure and meet tight deadlines in a fast-paced environment.
• Strong experience in LCL/FCL

Benefits:

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

• Competitive Salary: We value your skills and commitment.
• Discretionary Bonus: Because your hard work deserves to be rewarded.
• Pension Scheme: We've got your future covered.
• Annual Salary Review: Your growth matters to us.
• Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
• Interest-Free Company Loan: We're here to support you.
• Free On-Site Parking: Convenient and hassle-free.
• Cycle to work scheme
• Referral Bonus £750: Spread the word and earn some extra cash.
• Care First Lifestyle Programme: Because your well-being matters.
• Flu Jabs Annually: Stay healthy, on us!
• Life Assurance: We've got you covered.
• Electric Vehicle Charging Points at Work: Embrace sustainable transport.
• Flexible Career Pathway.
• Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programs.

If you're ready to take your career in export logistics to the next level, apply now to join Uniserve and be part of our commitment to excellence in global trade management!