Extra Care Scheme Manager

Extra Care Scheme Manager
Over 55s Extra Care Service
Battersea, SW11
3 Months temp to perm
9:00-17:00
One of the UKs largest housing associations is recruiting for an experienced Extra Care Scheme Manager with strong management skills to manage their Extra Care housing service in Battersea, on a temp to perm basis.
The Services
This Extra Care Scheme Manager vacancy is based within a 31 flat Extra Care service for the over 55s, in Battersea. The service provides a 24/7 care service, including careline alarms, managed by a third party.
The Role
The focus of this Extra Care Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:

• Daily welfare calls and checks on residents
• Carry out alarm checks as required
• Deliver an effective customer focused housing management and support service working with multi-agency partners
• Conduct assessments of risk and need and provide personalised support to residents.
• Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.
• Work closely with other agencies to ensure residents are able to access a full range of services and support.
• Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports
• Maintain Health and Safety requirements in accordance with Health and Safety policies and site-specific risk assessments. Undertaking checks as required.
• Actively promote and encourage resident involvement and participation, in liaison with other teams as required. Supporting residents to use online services where appropriate.
• Assist the income management team in ensuring rental and service charge income is maximised and recovered.

The Candidate
To be considered for this Extra Care Scheme Manager role you will require the following skills and experience:

• Previous Scheme Management Experience
• Knowledge of care-focussed or Extra Care services
• Previous experience working with older people
• Strong level of IT proficiency
• Good knowledge of housing health and safety requirements
• Driving license not essential, but beneficial

Due to the nature of the service users you will be working with, you will require an Enhanced DBS for this role. If you have an existing DBS on the update service, this will be beneficial to your application.
The Package
This is a temporary, Extra Care Scheme Manager role, 36 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent..
Referral Bonus
If this Extra Care Scheme Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
How to Apply
If you are interested in this Extra Care Scheme Manager role, please send your CV lee . mc millan @ service care . org . uk or call me on discuss the vacancy in more detail.
Also, if this Extra Care Scheme Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region