Face To Face Customer Service

Face to Face Customer Service - Permanent - Liverpool City Centre - Full Time - On Site - Immediate Start

Your new company
My client, based in the heart of Liverpool city Centre, is seeking a team of professional Customer Service assistants to join their dynamic department on a permanent basis.
You will be working for one of Liverpool's busiest attractions and be required to be the face and voice of the organisation.
Your new role
You will be providing a first-class face-to-face service to customers, clients and internal staff. As the main point of contact for Face to Face and switchboard enquiries, you will need to have a passion for providing exemplary service at all times.
You will be working within a small and supportive team who offer a great working environment.
Hours of work are 37.5 per week, working 5 days out of 7. Some weekends will be required, but this will be on shift rota basis and be sent out every 3-4 weeks in advance.
A full week of training will be provided for all successful applicants. Following this training, you will need to be knowledgeable and be able to provide the information required to your peers, customers and clients.
What you'll need to succeed
Passion for providing first class service Face to Face
Well presented
Confident in dealing with people at all levels
Proven history in Customer Service in a variety of industries; shared service, hospitality, retail
What you'll get in return
Working within a great friendly team
Discounts
Progression opportunities
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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