Facilities Coordinator (APFC)

Job Introduction

We are recruiting a Facilities Coordinator to join an amazing Rapport team. Our client is one of the biggest tech companies in the world and the role is based in one of their corporate offices.

This is a full-time permanent position, Monday to Friday with shifts between 8am and 6pm, flexible based on clients needs.

Main Responsibilities

The main responsibilities of the Facilities Coordinator role are:

• Acting as the first point of contact, providing a warm and genuine welcome to all visitors including VIPs and clients
• Maintaining an office environment which clients love to spend time in, visitors feel at home in, and employees can be the best versions of themselves in; ensuring that the client looks its best at all times
• Leadership accountability for delivery, management and maintenance of all RE&F site services, including:
• Interfacing with the client and their nominated internal external vendors / partners
• Hands-on provision site Soft & Hard Services
• Drive consistency
• Manage single to multiple, simple to complex Facility initiatives and program
• Advising and driving improvement changes in RE&F facility management services at the site level
• Coordinate with local and global Emergency Response Team & Global Security
• Support refurbishment, renovations and office  relocation projects.
• Space Management & Reports

The Ideal Candidate

The ideal Facilities Coordinator will have an interest in technology and the creative industries, be excited about the prospect of being the ‘face’ of the client and keen to provide first-class support to our clients; you will be:

• Positive, with a ‘can-do’ attitude, bringing energy and enthusiasm to your role
• Switched-on, engaged and observant; able to read the room, and at ease with people from all walks of life
• Adaptable and resourceful; logical in approach and able to problem solve on your feet
• Unphased by change with the ability to pivot focus last minute and spin numerous plates at once; remaining calm under pressure
• Interested and inquisitive with a passion for people and the ability to build solid working relationships

About the Company

Why Rapport?

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.

We are committed to equality of opportunity and inclusion within the workplace and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassador’s mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

Rapport is also a Disability Confident Employer and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.

Some of the benefits you will have access to:

• Refer a friend Scheme
• Pension
• Life Assurance
• Access to our Perks at Work Benefits Portal for various discounts
• WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients
• One Paid Day for Charity Work

About the Company

Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK’s most forward-thinking, blue chip companies as our clients, from small boutique firms to large multi-site International corporations, all with a common goal to provide excellent Customer Service.

Our most prestigious awards include:

• In the 2021 ‘Best Companies to work for’ awards,  Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
• We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
• Top 30 Best Places to Work in Hospitality in 2021 winner.
• Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019

Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website, www.rapportservice.com, for further information and before applying to learn more about Rapport and our clients

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Rapport