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About the job
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Location
About the job
Job summary
Job description
This is a great opportunity to join our team as a Field Interviewer working for the Office for National Statistics. As a Field Interviewer carrying out official surveys you will be helping to inform Government about the state of the nation.
This role will be a mix of visiting sampled addresses to collect household contact information and to encourage them to complete surveys online or over the phone, as well as interviewing respondents in their homes.
We have vacancies in the following locations and you will need to select one location preference: Wandsworth, Harrow, Chingford, Enfield.
This role is home based. You are required to work within a 40 miles radius (approx.) of your allocated location. Your work will be allocated to ensure that you can travel and complete your work within your contractual hours in this area. Therefore, please consider how you will be able to achieve this based on your home location in comparison to your chosen location preference.
This role comes with flexible working hours that we hope will meet your needs as well as ours. You will be employed on either a 1144 or 1560 hours annualised contract which is broadly equivalent to 22 or 30 hours work per week.
To ensure that we reach respondents, interviews will need to be conducted between the hours of 09:00 – 20:00 and there is a potential for admin and travel time outside of these hours.
Interviewers will need to work across mornings, afternoons, and evenings and are contracted to work Monday to Saturday, working on Saturdays if required.
What we are we looking for?
We are looking for individuals who have a friendly, outgoing personality and the confidence to approach and converse with a wide selection of people either via phone or face to face. You will need to have excellent communication skills to be the face of ONS and, where needed, to persuade any reluctant member of the public to take part in our surveys and to be interviewed.
You will also be responsible for planning, organising and managing your own work loads, we will provide full training and support to help you with this.
Person specification
Including requirements of the role:
- Be able to transport and carry equipment such a laptop and survey materials with you, on occasion walk between addresses and navigate stairs when out in the field.
- Work approximately within 40 miles of the advertised location.
- Interviews will need to be conducted between the hours of 09:00 – 20:00. Hours will need to be split evenly across mornings, afternoons, and evenings, with flexibility to work on Saturdays if required.
- Experience of using a laptop and a smartphone.
- To be self-disciplined, self-motivated and happy to work without supervision.
- Have excellent verbal communication skills and enjoy meeting and talking to people.
- Candidates will be subject to UK immigration requirements as well as Civil Service eligibility rules.
- Disclosure and Barring Service Check: Successful candidates must pass a disclosure and barring security check. If you have resided outside of the UK for more than six months during the last 3 years, you will also need to obtain security records check from the relevant country.
- Full valid UK Driving License (inclusive of the rights of EU Nationals).
- Full use of a car for work purposes including business use (if offered a post).
- Proof of Identity
- Have a broadband internet connection at your home address prior to taking up an offer of employment
Licences
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Managing a Quality Service
Technical skills
We'll assess you against these technical skills during the selection process:
- There will be a question regarding your ability to use technology.
Benefits
The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our 5000+ valued colleagues across the business.
Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that the Candidate Information pack attached will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.
We are an organisation that takes well-being seriously and lives and breathes the desire to modernise the workplace of the future. Everyone, from our office-based colleagues across our office sites, to our Field Interviewers and airports and ports passenger survey teams, are part of a diverse and inclusive family.
Inclusion & Accessibility
At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a member of the Business Disability Forum and a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process.
As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.
If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.
Things you need to know
Selection process details
On the Civil Service Success Profiles please see level 1 - AA and AO or equivalent.
The ONS regularly run webinars and support sessions for candidates. You can find details on all our upcoming webinars on our Eventbrite page.
Assessment at application stage will be based on your work history, skills and experience and personal statement. Your application should be tailored to demonstrate any skills, knowledge and experience that are relevant to the content of the role.
In your personal statement you are required to answer the question below using up to 250 words.
- Give an example of key skills you would bring that would make you a successful Field Interviewer?
In cases where there is a high number of applications the sift pass mark may be adjusted and candidates will be invited to interview in merit order, i.e., those scoring the highest.
If your application is successful, you will be invited to attend a video interview lasting between 30 - 45 minutes.
At interview, you will be assessed on your suitability for the role by providing us with evidence in the interview to support what you have included in your application. You should make time to familiarise yourself with the required behaviours before interview and have any questions that you may wish to ask prepared.
The highest scoring candidate will be offered their location preference. Any further offers will be made in merit order, as on some occasions there may be more than one role offered per location.
A reserve list may be held for period of up to 12 months from which further appointments can be made. Candidates should note this is a multi-location campaign and therefore the reserve list is recorded by location in merit order.
Should candidates score the same we will use the lead competency to determine merit order.
If you are applying for more than one currently advertised vacancy as a Field Interviewer, if you are selected to be interviewed, you will only be interviewed for the Field Interviewer role once.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
