CRP Group are currently working with a next-generation electric vehicle company, currently searching for 6x Field Service Engineers based local to Thurrock, operating within the Greater London area.
Responsibilities:
- All aspects of PSV (Bus) maintenance, inspection, fault diagnostics and repairs at customers premises and if required, at the service centre.
- Utilising the latest available Field Service Engineering technical guides and documentation to effect cost effective and efficient repairs.
- To liaise with customers, call centre and parts staff to report defects, order required spares, to enable job completion in a timely fashion.
- Complete legible and accurate Field Service Engineer job write ups and reports, obtaining authorisation and signature from suitably authorised depot staff once work is completed and prior to leaving site.
- To scan fully completed job cards to the service centre for processing on the day of completion or as soon as possible thereafter.
- To actively partake in product training as and when required.
- To always observe health and safety as a Field Service Engineer, being aware of surroundings and local engineering requirements.
- Assist customer when required, with servicing / repairs to improve their product knowledge.
Requirements
- Full driving licence
- Minimum City & Guilds level 3 vehicle maintenance or equivalent
- Excellent electrical and computer based diagnostic skills
- EV or Hybrid competence, including HV trained in relation to High voltage DC electrical systems
- Field Service Engineer or workshop-based experience