Field Service Engineer

Key Responsibilities:

We are delighted to be working on behalf of a financially strong, and well-established plant hire organisation to assist them in finding an individual to fulfil the role of Field Service Engineer based at their Bristol depot.

As a Field Service Engineer, you will deliver outstanding service efficiently and effectively whilst fault finding, diagnostics and repairs as well as handling all customer requests and facilitating these in line with client parameters.

Required Skills:

• Service, repair and maintain plant equipment to the specifications and to ensure machine reliability and safety.

• Complete a detailed report of work completed along with photographic evidence and all allocated times via in house Service software via a personal tablet system.

• Have a keen eye for detail, reporting machine defects and upselling the services wherever possible. This also comes with financial benefit for the engineer for all opportunities created.

• Successfully diagnose and rectify electrical, hydraulic, powertrain and various other faults prior to initiating and completing a repair.

• Operate diagnostic software via a laptop computer (training will be given)

• Complete risk assessments in line with company health and safety policy and ensure safe working practices are in place at all times.

• Working closely with the service department and management team

• Any other duties as deemed necessary to fulfil the role.

The ideal candidate will:

• Relevant experience and qualifications (City and Guild, NVQ Level 3 qualifications or equivalent to or greater than)

• Experience in plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment.

• knowledge and experience of a variety of machinery ideally in the construction or agricultural industry.

• Ability to interact with customers and develop/build a relationship that ultimately delivers a positively satisfying experience.

• To be able to deliver appropriate communication both internally and externally to allow planning and continued work to be effectively completed.

• Ability to set timescales to own tasks to enable completion of duties and to ensure all tasks are carried out with a level of urgency and within a timely manner, whilst not compromising safety.

• full driving licence as well have the ability to operate machinery on site for testing purposes (training can be given)

This vacancy is being advertised by New Resource Group. The services of the New Resource Group are that of an Employment Agency.