Field Service Engineer
Salary: £25,000
Location: Bristol
Shift pattern: 6 days on, 3 days off.
Early shift of 7am - 4pm, or late shift of 11am - 8pm, alternated.
Start Date: ASAP
Permanent Position
JOB DESCRIPTION
Our client, a leading provider of point of sale, payment and loyalty solutions in the retail and forecourt markets, is looking for Field Service Engineers to join their growing teams. They provide a range of products and solutions to their customers which help them to increase profits through increasing basket size, customer loyalty and footfall, serving customers more efficiently and cost-effectively.
They design, build, install, and support systems in over 5000 retail sites - processing over 20 billion transactions each year through their data centres.
RESPONSIBILITIES:
- Attending maintenance visits as required
- Responding to all calls within the required service level agreement (per call)
- Responsible for asset management
- Providing accurate and timely call closure and stock reporting
- Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team
- Completing all engineering paperwork
REQUIREMENTS:
- Full UK driving license
- Excellent communication skills
- Excellent organisational skills
- Basic technical aptitude
- Ability to work under pressure
- Previous experience in similar role
DESIRABLE SKILLS BUT NOT ESSENTIAL
- SPA Passport
- Service delivery experience
ESSENTIAL SKILLS
- Full UK Driving License
- Previous experience in similar role