Field Service Engineer

Field Service Engineer

South East - Kent - Home Counties

Salary up to 40000 DOE

Monday - Friday 8:30am-5pm

22 days holiday + Bank holiday + Pension Scheme + Private Healthcare + Profit Reward Programme + Company Van & Phone

Free parking + Full Training

Are you a skilled Service Engineer looking for a new challenge? Are you looking to get into a niche market and learn new skills? If you pride yourself on your great work ethic and want to be part of a supportive and collaborative work environment, keep reading!

Your future employer is a leading provider of innovative water treatment solutions in London and the south-east area. With a strong commitment to quality and customer satisfaction, they strive to deliver cutting-edge technologies and excellent customer service to each one of their clients. As they continue to expand their operations, they are seeking a highly motivated and skilled Field Service Engineer to join their team and grow withing the business.

You will be supported by the Project Manager and the Operations Manager to carry out the service, maintenance, and installation of customers water purification equipment, both for planned visits and in response to emergency breakdown callouts. Your job will require you to work in a variety of environments ranging from Hospitals and Industrial sites to Domestic Clients. Work wear will be provided. This role can be physically demanding, and a general level of fitness is a necessity.

As a Field Service Engineer working in a busy, diverse environment you will be:

Conduct installation, commissioning, and maintenance of equipment at customer sites at regular visits

Troubleshoot and diagnose technical issues, providing timely and effective solutions

Perform routine inspections, preventive maintenance, and repairs to ensure equipment reliability

Collaborate with customers to understand their specific requirements and provide appropriate recommendations

Document all service activities, including reports, service logs, and inventory management

To carry out pre-installation surveys and advise Operations Manager of any items required

Train customers on the proper operation and maintenance of our systems

Required to be on-call for one in three weekends of each month

As a Field Service Engineer, you will have the following:

Proven experience as a Field Service Engineer in similar industry

Plumbing experience necessary. Electrical experience advantageous

Good understanding of water treatment systems, including Reverse Osmosis, Water Softening Technology, and process Plant Engineering

Excellent problem-solving skills and ability to work independently

Exceptional communication and interpersonal skills to effectively interact with customers

Valid driver's license and willingness to travel to customer sites as required

Ability to work flexible hours and handle emergency service calls when necessary

Netbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position.

Immediate interviews available - Contact Kristina on (phone number removed) Option 2