We are seeking an adaptable and confident Administrative Assistant to provide comprehensive support to our Credit Control department. This role involves a variety of responsibilities including credit control, addressing credit queries, cash collection, invoice preparation and verification, reception duties, and hospitality for visitors.
Responsibilities:
- Compile customer documentation, verifying credit account status, and dispatching works instructions to the factory and confirmations to customers via email.
- Handle photocopying of works instructions, emailing, and filing accordingly.
- Review and verify transport invoices.
- Prepare monthly scrap invoices.
- Print manuals as required.
- Manage stationery requisitions.
- Provide hospitality services including tea/coffee preparation (occasional food prep when Credit Controller is unavailable).
- Assist with overflow telephone calls during Receptionist's busy periods.
- Support the Credit Controller/Secretary during peak workloads.
- Cover and assist the Credit Controller in processing orders, conducting credit checks, preparing invoices, maintaining stoppage of goods and Debtors List, cash collection, and credit note preparation.
- Provide reception coverage during holidays, absences, and lunch breaks, including invoice preparation, CMR follow-ups, and general administrative tasks.
- Undertake any other duties as needed.
Requirements:
- Prior experience in an Accounts office with a focus on credit control.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Outlook, Excel, and preferably Sage (Sage 200).
- Confident in interacting with individuals both face-to-face and over the phone.
- Strong numerical skills.
- Positive "can-do" attitude with a proactive approach.
- Ability to work well within a team.
Hours: 7:30am Mon - Thurs 7:30am - 1pm Fri