• Identify and document the relevant business processes and technology both currently used, and required for the future
• Collect and analyse data and information and present in a user friendly format to articulate suggestions and priorities for improvement and change, and the impact of business change
• Provide support and guidance to staff and Senior Management in making recommended improvements for changes, including communication in line with overarching communication plan
• Prepare accurate and detailed requirement specifications and ensure they are validated by the stakeholders
• Document the acquired results of analysis and workflows as well as obtaining sign-off from the appropriate stakeholders
• Coordinate with the key stakeholder groups to plan, test and deliver the work stream outputs
• Deal with queries and issues in support of the work stream teams to ensure overall delivery of the work stream outputs to the required timescales