Our client is a successful and growing firm of financial advisors who are well known for providing an exceptional service to their clients.
ROLE: We are currently working with our client to recruit for a Financial Administrator working Monday-Friday at their offices based near Bournemouth. This is a great opportunity to join a growing team and really make the role your own. The role will involve supporting the Advisors and delivering a high level of professionalism to ensure the clients receive an excellent service. Daily duties will include:
- Answering the phone
- Monitoring the admin inbox
- Dealing with client queries
- Supporting the advisors and clients throughout the application process
- Liaising with investment and pension providers to make sure clients are kept updated regularly
- Work to FCA approved standards, ensuring work is compliant and within data protection guidelines
- Data entry to keep the company database up to date and allow monthly commission payments to advisers
- Providing efficient administrative support to advisors and keeping them regularly updated
- Support other members of the administration team during absences due to holiday or illness
- From a financial services background
- Organised and self-motivated.
- Have exceptional customer service experience with a flexible and adaptable approach.
- IT Literate with excellent attention to deal
- Personable, presentable and punctual
- Excellent communication skills
Salary: £20,000 – £26,000