Firewall Shift Engineer

End Date
Thursday 21 March 2024
Salary Range
£45,954 - £51,060
We support agile working - click here for more information on agile working options.
Agile Working Options
Hybrid Working, Job Share
Job Description Summary
As below
Job Description
JOB TITLE: Firewall Shift Engineer
SALARY: £45,954 - 56,166 plus shift allowance
LOCATION(S): Manchester, Halifax or Edinburgh
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days) in an office site. The team work on 12-hour shift which is either 7AM start till 7PM finish or 7PM to 7AM (so day and nights). The pattern is week on week off. Bank Holidays are worked as part of the shift pattern.
About this opportunity
We currently have an opportunity to join a hardworking team dedicated to providing vital Checkpoint firewall protection to the organisations networks. As a Shift Member within of this team, you'll be key to implementing change requests, supporting the business through network incidence response and advising on the best course of action to achieve the goals of our internal business teams.
Your accountabilities will include;

• You can expect much of your time to be split between project delivery tasks and support work as we continually improve our offering to become the Best bank for Customers.
• Effective change management skills are expected to succeed in this position with a high number of changes being scheduled every day.
• You will be confident supporting incidents with guidance from the Shift Lead, requiring appropriate stakeholder management skills as a result.
• Working alongside senior team colleagues using your technical skills and problem solving ability to quickly resolve issues as they arise at any time.

Daily activities:

• Planning the implementation of sophisticated changes
• Delivering changes of all sizes and complexities for our customers
• Monitoring the estate and working with colleagues across the wider IT community to identify and close down service issues
• Incident response related to our Firewalls, fault finding and investigation of bank issues.
• BAU team tasks supporting daily operations of the team and business.

What you’ll need (essential)
For this role, the key areas are the following.

• Technical capability , shown through being CCSE/CCSA certified or qualified through experience with Checkpoint Firewalls. Ideally you would also have a range of wider Cisco Networks skills and knowledge.
• Larger enterprise environment experience , showing the ability to work being hands on with the devices to planning changes or working through control processes.
• Good communications skills as well as being able to address technical challenges in what can be driven environments are also crucial.
• F amiliarity with the Jira platform and Agile working would be a benefit.

And any experience of these would be really useful
Whilst not crucial to have previously worked in Financial Services, having knowledge of regulated environments would be favourable.
About us
If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.