Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 8 years we have opened the doors of 25 restaurants in Europe (France, Monaco, England, Spain, Germany and Italy).
Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers.
Join the Squadra as FLOOR MANAGER @ La Felicità - Paris (France)
La Felicità is Big Mamma’s ultimate Food Market! A unique 4500m² location nestled in the 13th arrondissement in the heart of Station F.
Pizza? Pasta? Dolci? And all that! All the best from Big Mamma punctuated with wild events throughout the year.
60,000 customers per month, total privatizations of 2,000 people in a cocktail dinner version! In short, a flagship in which you never get bored!
As a Manager, you play a key role in the management team. You participate in major decision-making at the location and in the deployment of the strategy alongside other department heads (CA, People cost, BtoC/BtoB Events, etc.). You manage a team of 70 highly motivated people!
Your mission:
1. Management
- Support and improve the skills of the floor management team
- Supervise HR subjects: Planning, Recruitment and disciplinary
- Ensure the integration, performance and well-being of teams Identify talents and promote internal promotion
2. Performance
- Manage the room's payroll cost in accordance with CA objectives
- Guarantee the best customer experience (physical and digital)
- Master digital service tools and their developments (Deliverect, Lightspeed, Sunday) Check the central cash register
Your profile:
- Proven and visionary leadership
- Energetic with an ultra positive state of mind
- Focus on your customers: They are having the best time of their day
- P&L focus: Being in the green on your indicators Good knowledge of the French language
Your advantages:
- Remuneration according to profile (Fixed + Variable)
- Relocation package
- Staff meal offered
- 15% in all Big Mamma restaurants Huge opportunity for international development
The basics:
- Mutuelle Alan Navigo Pass at 50%
BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law.