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SalaryNo history background? No problem. What is important to us is a passion for people and excellent customer service. We want our staff to enjoy working with others as part of a team and understand what makes excellent customer service to create a warm and welcoming environment for our visitors, ensure great quality in everything we serve and help us tell more of English Heritage's story through its food and unique settings!
We are the organisation that looks after England's most important buildings and monuments, making sure our country's amazing history is available for everyone to enjoy. From world-famous prehistoric sites to grand medieval castles, Roman forts to a Cold War bunker, we bring the history of England to life.
This is a part-time role working a minimum of 14 hours per week from April to October, and then switching to a zero-hour contract from November to March.
As a Food and Beverage Assistant, you will help to prepare food and drinks from the best of regional and local produce, at Beeston Castle. Making sure all our visitors have a fantastic experience, you will prepare and serve a range of quality refreshments, working as part of a team to support the day-to-day operations of our food and beverage outlet. You will create a warm and welcoming environment for our visitors, ensure great quality in everything we serve and help us tell more of English Heritage's story through its food and unique settings!
Your duties may vary depending on the day, but you can expect to be:
- Taking and preparing food and drink orders
- Providing exceptional customer service
- Ensuring a perfect standard of cleanliness and hygiene throughout
- Providing support during our events
We are hosting webinars for anyone who is interested to learn more about us, the different roles available at our sites, and what a working day might look like as part of the team. Hosted by colleagues from our visitor experience team, you will have the opportunity to ask questions or just listen, whichever you prefer!
Please cut and paste the relevant link below into a browser to access the booking page and register:
Monday 15th January 2024 17.30 - 19.00.
https://events.teams.microsoft.com/event/7c1022d6-222d-4864-838e-67b5e8d64dbe@30116e44-4d79-44c0-a8c1-ebc0707da3c9
If you experience any problems registering, please contact us via: HRResourcingandWellbeingTeam@english-heritage.org.uk
Alternatively, if you would like to talk to us about this role before you apply, e.g. regarding workplace adjustments, working patterns, please contact Ben Brown, Beeston Castle Manager, on Ben.Brown2@english-heritage.org.uk. No agencies please.
Everyone is welcome at English Heritage. We are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible. We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage. By joining us, you will be part of a charity that is already on an exciting journey to tell everyone's story with an inclusive working atmosphere where everyone from all backgrounds, religions and with different needs will be supported. To support this work, we have a number of EDI networks that you can join as either a member or ally. These networks include Ethnic Diversity, Faith & Belief, Social Mobility, LGBTQ+, Neurodivergence and Gender Specific Issues
Interviews will be held on 4th February at Beeston Castle.
