Food & Beverage (Group Interview Day) on 9th April 2024

Food & Beverage (Group Interview Day) on 9th April 2024

------------------------- ONLINE INVITATION ONLY --------------------

WE ARE HIRING for Food & Beverage Team Members.

Be part of our fun Group Interview process and secure a full time or part-time role on the day.

All successful applicants MUST be able to start on 9th April 2024, for their first week of training at our ILH DNA Academy.

Food & Beverage assistants, Bar Tenders, Waiters & Waitresses, Full-time positions available.

About ILH

Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2025.

We don't want you to work for us, we want you to work with us and be part of our ILH Family.

Salary up to £22, 568.00 per annum for full-time plus service charge + tips & benefits.

What you’ll be doing

As F&B Assistant you are an essential part of delivering a great dining experience for our guests, whether they are just enjoying a coffee or having a 3 course A La Carte Meal, you’ll be there to welcome them and serve our great food and drinks.

Attending to our guest needs, taking orders and informing guests on menu choices, you will prepare food and drinks as per company guidelines (chef/ kitchen directions) and deliver this in a timely manner to our guests, consistently delivering a high level of customer service.

Working as a team you will ensure that there is a clean area at all times through removing all used crockery, glassware and regularly clearing down tables, stations and counters, follow cash handling procedures when processing payments and if there any guest issues you’ll communicate this promptly to your supervisor or manager.

*As part of this role involves serving alcoholic drinks you will need to be over 18 years old to apply for this position*.

What we would like from you

• To be able to attend 5 Days F&B Training course for full-time starting Monday 15th April 2024 for all successful full-time applicants.
• For part-time candidates, all successful candidates must be able to attend 3 Days Mandatory Food & Beverage Training starting 15th April 2024.
• Must be flexible to be able to work during weekends and bank holidays.
• Previous experience gained in a customer-facing role or similar position (ideally, a bar tending or waitress background) would be beneficial.
• Maintain regular and consistent attendance and punctuality.
• You will have a good level of spoken and written English. If you speak other languages, this would be advantageous.
• Confident and engaging personality with the ability to build rapport quickly.
• You will have the ability to effectively problem solve and find a resolution to our guests’ satisfaction.
• The Rights to work in the UK with your ID/Passport & Share Code.

What you will get in return

• Holidays 28 (inc. of bank holidays) pro-rota increasing with length of service up to 33 days
• Global discount for all IHG Properties for you and friends and family for an overnight stay starting from £25
• Free meals on duty
• Uniform & dry-cleaning
• Workplace pension scheme
• £300 Refer a Friend Scheme
• Employee recognition
• Employee awards
• Social events
• Interest-free Season Ticket Loan / Travelcard Loan
• 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
• Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
• Shopping discounts across several high-street brands and online retailers
• Sabbatical leave (subject to eligibility)
• Mental health first aiders support & well-being
• Employee Assistance Programme- Supported by Hospitality Action:
  
  • Career Guidance, Life Coaching & Tenancy Agreements
  • Legal Assistance & Financial Assistance
  • Wellbeing Tools e.g. personal counselling, addiction support, digital fitness programmes, nutrition guides and recipes etc.

Career & Development Benefits:

• Training and development through our Imperial London Hotels Academy
• Access to fully funded apprenticeships (subject to eligibility)
• £1,000 for your chosen course for development once you complete our Buddy programme (subject to eligibility)
• Access to Supported Study Scheme (subject to eligibility)
• Annual Free English Course accredited by UCL Centre for Languages & International Education
• Opportunity to explore other roles within Imperial London Hotels after 1 year of service

Extended Benefits:

• Technology Scheme (subject to eligibility)
• Cycle to Work Scheme (subject to eligibility)
• Workplace Nursery Scheme (subject to eligibility)

What are you waiting for? Apply now!