Address
Form of work
Salary- Flexible working - Dorset based
- Ideal candidate will have experience of working within an advice environment
- Experience of using CRM systems such as Intelligent Office, X-Plan and CURO
The role is to work directly with one advisor, who is based across two offices and building a book of client.
They want someone who is client focused with a high level of attention to detail and is looking for a role they can grow into. We have placed a few candidates with this firm and have received excellent feedback on the company’s ethos and culture. This is a great opportunity for someone who wants to learn and develop from an advisor, and grow in experience as the advisors client bank expands.
Key responsibilities:
- Provide administrative support, in line with procedures, to the Financial Planners in their work with clients, including direct liaison with clients when necessary, assisting in preparing suitability reports, preparation of annual review packs, drafting letters/emails and sending information to clients in line with the reporting schedule or on an ad-hoc basis as required
- Maintain active monitoring of client focussed activity on platforms to ensure that all actions are completed, and activities completed within the required timeframes
- Liaison with third-party providers to manage any administrative issues and obtain client specific information as required
- Comply with the relevant compliance, TCF, T&C and financial crime (anti-money laundering, data security, anti-bribery, fraud and corruption) procedures of the firm at all times
- Follow appropriate ethical standards within the firm at all times and comply with the Financial Services and Markets Act 2000 and relevant FCA rules at all times
- Keep up to date with all relevant product, legislative and technical changes, as required
- To be responsible for the proactive and positive implementation of Consumer Duty, to pay due regard to the interests of customers and treat them fairly, act in good faith towards retail customers, avoid causing foreseeable harm and enable and support retail customers to pursue their financial objectives. Above all, the aim is to deliver good outcomes for customers at all times
An ideal candidate will have previous experience of working within an advice environment along with liaising with third party providers such as a platform and product providers. Be highly organised & methodical, with excellent attention to detail, communication, numerical and IT skills.
