Address
Form of workFreight Operations Assistant
Air, Road & Ocean Freight
Heathrow, London
£20,000- £25,000 per annum (flexible depending on experience)
Monday-Friday, 9am-5pm
We are seeking a highly motivated and detail-oriented individual to join our team as a Junior Operations Assistant in the Freight Department. In this entry-level position, you will play a crucial role in supporting the efficient functioning of our Freight Operations. The ideal candidate will possess a strong work ethic, excellent organisational skills, and a willingness to learn in a fast-paced environment.
Benefits:
- Salary – £20,000- £25,000 per annum (flexible depending on experience)
- Chance to expand skillset- move into different operational departments for a fast paced growing company( Multi-modal)
- Staff appraisals every year
- 25 days holiday + Bank holidays
- Birthday off
- Canteen on site
- Competitive pension Scheme
- Company Events- Box at Emirates Stadium
Candidate:
- Experience within a import or export position within the freight industry is highly desirable
- Proven experience of imputing freight bookings is highly desirable
- Attention to detail in handling documentation and tracking shipments
- Critical thinking skills to quickly address and resolve operational issues
- Ability to adapt and make decisions under pressure
- Ability to work collaboratively with team members and other departments
- Willingness to assist colleagues and contribute to a positive team environment
- Competency in using Microsoft Office Suite (Excel, Word, Outlook)
- Customer-focused mindset with the ability to handle inquiries and provide updates to clients
- Professional and courteous communication when dealing with customers
- Flexibility to handle changing priorities and adapt to dynamic Freight Operations
- Willingness to learn and grow within the role
- Efficient time management skills to meet deadlines and prioritize tasks effectively.
- Approach to identifying areas for improvement and suggesting solutions
- Commitment to ethical business practices and compliance with industry standards
- Alignment with the company’s values and a positive attitude toward professional growth
- and tools
Responsibilities
- Provide assistance to both Air and Ocean Departments
- Explore, cultivate, and ensure new opportunities within current business relationships
- Uphold and oversee service standards for existing and strategic accounts
- Assist the external sales team
- Oversee business processes from initiation to conclusion
- Optimize freight profits by selecting suitable airlines and carriers
- Efficiently manage your time to benefit the business
- Generate and follow up on quotations for clients and agents
If you have Freight Experience and would like to be considered for this opportunity, please apply via the link.
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