Address
Form of work
SalaryFrench speaking Reservations Sales Consultant
Location: Central London / Hybrid
Permanent
Salary: £32,900 p.a. + bonus + benefits
Client Profile:
Origin Multilingual is proud to announce, we are searching for a French speaking Reservations Sales Consultantto join a renowned and prestigious hotel group working from their central London offices on a hybrid 2 days from home and 3 days from the office structure. This opportunity is offered on a full time and permanent basis.
Key Purpose
The representative will be dealing with inbound and outbound calls and emails on daily basis for existing and new clientele making reservations across 4 of their hotels in the group and maximising every opportunity.
Key Responsibilities:
- Making room reservations in French
- Maximise room revenue by cross selling and up selling
- Creating memorable guest experiences
- Proactively dealing with all queries relating to reservations
- Managing email queries
- A professional approach with the ability to build rapport with each customer
Personal Specification
The successful candidate for the French speaking Reservations Sales Consultant position will have the following competences:
- Previous hotel or reservations experience is essential
- Fluent in French and English both written and oral to business level
- Self-motivated, with a 'can do' attitude
- Attention to detail with high level of communication skills is essential
- Computer literacy
- A passion to deliver the highest quality service for our clients
Shift patterns:
Working 40 hours
Shifts will vary based on 8.5hrs per day (including break)
The shifts will be between
Mon to Fri - 0800-2200
Sat & Sun - 0900-2100
Shifts include an early 8am - 4.20pm, middle 11am - 7.30pm and a late 1.30pm - 10pm
Will work one weekend every 3-4 weeks.
Benefits:
Some of the amazing benefits available: Monthly bonus, Free GP online video consultations, Eye care vouchers for eye tests and contributions towards glasses, Pension scheme, Employee Assistant Programme Occupational Health discounted gym membership, Life assurance and more!
If this sounds like the role for you or you would like to find out more please contact Alex at Origin Multilingual today to begin your application. Email call: (phone number removed).
