Front Of House Coordinator

Workplace Experience Coordinator

Are you ready to elevate your career in a dynamic workplace environment? We're seeking a proactive and customer-focused candidate to join our client as a Front of House Coordinator. In this role, you'll play a pivotal part in delivering a first-class service, ensuring a seamless customer journey and maintaining strong client relationships.

Key Responsibilities:

• Meet and greet visitors, providing a professional and welcoming experience.
• Maintain Reception presence and cover entrance doors at all times.
• Manage meeting room bookings and catering requests.
• Ensure highest standards of quality, service, and presentation.
• Assist with meeting room preparation, including setup and stocking.
• Handle phone calls promptly and professionally, recording messages accurately.
• Coordinate office and catering supplies.
• Log building faults/issues and perform regular floor walks.
• Quality check paperwork for compliance and audit satisfaction.
• Ensure all signage and artwork is on-brand.
• Program door access fobs for new joiners, visitors, and contractors.
• Support Workplace on wider project management and ad hoc tasks.

Qualities and Personal Attributes:

• Business Generation and Execution: Contribute to company objectives and identify opportunities for improvement.
• Leadership and Management: Collaborate with colleagues, actively listen to client needs, and embrace change.
• Trusted Advisor and Expert: Address issues quickly, make informed decisions, and forecast commercial risks.
• Knowledge: Solid educational background, customer service experience, and familiarity with Facilities Management processes.
• Skills and Experience: Ability to thrive in a fast-paced environment, customer-facing experience, multi-site exposure, excellent communication and organizational skills, IT proficiency.

If you're ready to make an impact in a collaborative and dynamic setting, apply now and be a key player in shaping a positive workplace experience!