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Job description
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Rydym yn croesawu ac yn annog ceisiadau gan bawb, yn cynnwys grwpiau sydd wedi’u tangynrychioli yn ein gweithlu ar hyn o bryd, ac rydym yn ymfalchïo mewn bod yn gyflogwr o safon uchel sy’n denu llawer o ymgeiswyr. Ewch i https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity gael rhagor o wybodaeth am sut rydym yn hyrwyddo amrywiaeth a chynhwysiant yn y gweithle.
Proud to serve. Proud to keep justice going.
Directorate: Property
Team: Operational and Corporate Assurance
Job Title:Front of House Lodging Manager (Residential)
Pay Band: EO
Post Type: Permanent
Location: Radyr, Cardiff. This is a residential post where live-in accommodation will be provided at a cost of 8.5% of the basic salary. You are expected to work as many hours as necessary when Judges are in residence including evenings Sunday to Thursday; and provide a 9 – 5 on site presence when not in residence.
“All hours” staff are awarded extra duty allowance based on the number of weeks judges are in residence at the site. Please see the attached “Supporting Information” document for details of the allowance.
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, please apply.
Overview
The Property Directorate mission is to ensure the provision of all property services necessary to enable the delivery of HMCTS objectives. Property is core to HMCTS providing the facilities through which we can fulfil our obligations, and aspirations. we have embarked on a transformation of our estate to make our facilities not only fit for purpose, but enablers of our vision for the future. Property Directorate has capability in the areas of strategy, capital project delivery, asset management and facilities management to deliver the service we need.
The key purpose of the role
The successful candidate will be expected to provide a home from home service to the Judiciary when they are out on Circuit. You will manage the chef in the smooth running of the lodgings. All purchases made with the Government Purchase Card (GPC) to be accurately accounted for and within your level of financial authority. You will act as Front of House meeting and greeting Judges, their guests, and clerks, serving at table and making sure the rooms are serviced.
Please see the attached supporting document for the key responsibilities, skills and experience.
Person specification
Qualifications
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Communicating and Influencing
- Working Together
- Managing a Quality Service
Technical skills
We'll assess you against these technical skills during the selection process:
- Must hold Level 2 Food Safety and Hygiene certificate and this will need to be shown at interview
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Things you need to know
Selection process details
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
